Ahmed Shaban

As an enthusiastic and dedicated professional with over 7 years of experience in customer service roles, I am passionate about creating exceptional customer experiences and fostering long-term relationships with clients .I excel in both remote and in-person environments, leveraging my strong communication, problem-solving, and multitasking skills to ensure customer satisfaction.

Throughout my career, I have consistently demonstrated my ability to adapt to various customer needs, maintain composure under pressure, and resolve issues in a timely manner. I am proficient in CRM systems, ticketing systems, and office productivity tools, including Microsoft Office Suite and Google Workspace.

I hold a Bachelor of Business Administration – BBA Marketing from California State University of Monterey Bay, which has provided me with a solid foundation in finding solutions and assisting clients of different aptitude. I am committed to continuous learning and professional growth, always seeking opportunities to expand my skill set and contribute positively to the organizations I work with.

Feel free to connect with me for networking opportunities, collaboration, or to learn more about my experiences in the customer service industry.