I am Ahmed , a highly adaptable and results-oriented engineer with over four years of dynamic experience within the fintech and startup ecosystems in Dubai. My academic foundation, a BSc in Electrical Engineering with a Minor in Computer Science from an ABET-accredited curriculum at the American University of Sharjah, equipped me with a robust technical acumen that I've consistently applied to real-world challenges.
My professional journey has been characterized by a strong focus on bridging the gap between complex technical solutions and critical business needs. As an Integrations Manager at Qlub, I spearheaded all end-to-end POS system integrations across diverse markets including UAE, Qatar, and Bahrain. This involved meticulously analyzing unique market requirements to develop and implement tailored deployment strategies, ensuring seamless functionality and regional compliance. A significant aspect of this role was cultivating strong relationships with restaurant partners through proactive communication and on-site/remote support, which enabled me to gather valuable feedback and drive continuous process improvements. I also excelled as a crucial liaison, translating intricate business needs into clear technical requirements for development teams and validating issue resolutions to maintain project momentum.
Prior to Qlub, my tenure as an E-Commerce Engineer at Network International involved managing and coordinating all merchant inductions onto the company's portal, where I was entrusted with product configurations and merchant integrations for key payment gateways like NGenius, MPGS, and CyberSource, as well as e-commerce platforms such as Shopify and Magento. This experience further solidified my understanding of the intricacies of payment solutions and merchant onboarding.
My analytical capabilities were honed as a Lead Quality Assurance Engineer at Zbooni, where I led rigorous QA testing for new releases and consistently detected critical bugs before deployment, ensuring product stability and reliability. I also leveraged client feedback to present impactful recommendations to senior management, influencing key decisions on fee structures, QR-code features, API integrations, and risk-assessment improvements.
Possessing a robust skill set encompassing project management methodologies (Agile, Scrum, Kanban), stakeholder management, and expertise in various financial platforms (Checkout, Stripe, CyberSource, MIGS/MPGS, Way4, Base24), I am adept at leading cross-functional teams and ensuring successful project delivery. My passion lies in analyzing complex systems, driving strategic integrations, and implementing innovative solutions that enhance efficiency.
Eager to leverage my proven ability to translate business objectives into technical realities, I am now focused on opportunities in ERP and Tech Consulting. I am confident that my blend of hands-on integration experience, strong project management acumen, client-centric approach, and deep understanding of the fintech landscape makes me a highly valuable asset ready to contribute meaningfully to complex digital transformation initiatives.