Agie Pawid

 AGIE ALBA PAWID Puguis La Trinidad Benguet Philippines,2601 Contact No- Email:- CAREER OBJECTIVES 1. To obtain a position that will enable me to further enhance my organizational skills, educational background, and ability to work well with people. 2. To be efficient at building and maintaining customer relationships with a well-established company. EDUCATIONAL BACKGROUND TertiaryUniversity of the Cordilleras - Governor Pack Road Baguio City Secondary Anduyan National High School - WORK EXPERIENCE Artstream Hospitality Management Group Incorporated Guest Services Agent - Front Office Supervisor Department, Le Monet Hotel March 30, 2016 – January 25,2018 Utilized the Opera System in managing guests’ transactions at a four-star rated hotel in Camp John Hay, Baguio City. Hand-picked by the management staff to train at Le Monet Hotel’s sister property Hotel Rembrandt. Assisted in training new Guest Services Agents and On-the-Job Trainees to ensure consistency of gracious service to hotel guests. Attended to phone inquiries, ocular visits, and other guests’ needs from booking concerns to check-out. Handled both individual and group bookings with proper coordination with the hotel sales team in Baguio City and Manila. SKILLS AND QUALIFICATIONS Organizational skills and customer service-oriented Average proficiency in Micros Opera System Excellent guest, customers, and employee relations skills. Hard Working and Reliable Good Communication skills Flexibility and Adaptability: Can manage multiple tasks, set priorities, and adapt to changing conditions and work assignments. TRAININGS ATTENDED National Certificate II Holder in Food and Beverage Services TESDA (BCSAT) Baguio City September 18, 2013 National Certificate II Holder in Tour Guiding Services TESDA (BCSAT) Baguio City September 30, 2014 Front Office Training in Hotel Henrico Kisad Road, Baguio City October 17-31, 2012 SEMINAR ATTENDED Half Day Apprenticeship by experiencing (APEX) Program Ermita, Manila, Philippines November 20, 2013 Tourism Transportation Rules and Regulations University of the Cordilleras, Function Hall Main Campus November 27, 2013 Great Sights Travel and Tours Seminar Hap Chan Restaurant, CCP Complex, Manila February 14, 2014 Seminar on Sustainable Destination Casa San Pablo, San Pablo, Laguna REFERENCES Mrs. Aida Benawe Adviser in Anduyan National High School Anduyan, Tubao, La Union- Mrs. Beatriz C. Cimacio Instructor in University of the Cordilleras- PERSONAL DETAILS Nickname. : Gie Birth date:April 2,1995 Age:24years old Sex:Female Civil Status:Married Nationality:Filipino Height:5’6” Weight:58 kgs. Interests: Watching movies, surfing the internet, Playing Badminton Reading books, cooking.