Afoma Anita Rita Chinwuba

I have a 2 year experience as an administrative officer, in the course of which I have coordinated and managed daily administrative tasks, including but not limited to scheduling, correspondences and document management.

Maintained and organized office files, records, and databases, ensuring easy accessibility

and retrieval of information.

Facilitated effective communication between different departments, improving overall

workflow and collaboration.

Developed and implemented efficient office procedures to enhance productivity and

streamline operations.

Customer Service Representative:

Three year experience where I provided exceptional customer service, achieving a 95% customer satisfaction rate and

fostering long-term client relationships.

Effectively resolved customer inquiries, ensuring a positive customer experience.

Contributed to the development of customer service best practices thereby enhancing service quality.