Adzwanwira Bin Idrus

Adzwanwira Idrus Telecommunications Project Management | 20 Years Experience - | - | Johor Bahru, Johor PROFESSIONAL SUMMARY Results-driven telecommunications professional with over 19 years of extensive experience in project management, integration, and technical support, now expanding into cybersecurity and network/cloud architecture. Proven expertise in project planning, network performance monitoring, and cross-department collaboration, ensuring successful execution of RAN rollout and network upgrades. Experienced in aligning business needs with technical solutions across RAN, IP transmission, and software platforms. Proven track record in customer engagement, presales-style collaboration, and stakeholder alignment for enterprise-scale initiatives. Proficient in various telecommunications and IT technologies and systems, ready to leverage skills and experience to drive project success and enhance operational efficiency in telecommunications project management. CORE EXPERTISE Project Planning & Scheduling Program Management Support Budget & Resource Allocation Cross-Department Collaboration Technical Integration Oversight Team Coordination & Training Risk & Issue Management Learning Development Performance Reporting & KPI Tracking Stakeholder Engagement Supplier Engagement PM Tools: MS Project, Planner, Power Automate, Salesforce WORK EXPERIENCE Project Planner RAN Rollout Ericsson Telecommunications Pte. Ltd., MOAI NEO CU SGPH Build SGBR, Customer: Singtel Feb 2018 – Feb 2025 Project 1: Singtel R3K Modernization (2018 – 2019) Project 2: New Site Inbuilding Network Deployment (2018 – 2024) Project 3: Singtel Inbuilding Modernization (5G Readiness) (2020 – 2024) Project 4: 5G Indoor Radio Dot System / Smallcell (2023 – 2024) Project 5: Project Intelligent Deployment for Singtel Account ( Project Management Software Deployment ) (2024 – 2025) Site Coordination & Planning: Managed planning and execution of over 800+ site rollouts including modernization and 5G upgrades Cross-functional Collaboration: Work closely with customer along with internal stakeholders, Solution, Integration, Logistic team for site deployment and integration based on project solution throughout the entire process. Progress Reporting: Provide comprehensive reports to the customer, highlighting execution progress, achieved milestones, and challenges encountered during the rollout process. Project Tracking: Update the project tracker daily with detailed site implementation status, results, and constraints for customer meeting. Network Monitoring Support & Analysis: Assist site implementation by analyzing existing configurations, integrating with new implementations, and ensuring seamless updates and modifications to the system. Assist in monitoring mobile network traffic to ensure its stability and meet up with customer’s KPI. Troubleshooting & Site Assessments: Assess, plan, and execute solutions for sites facing implementation difficulties, engaging proactively to identify and resolve issues in a timely manner. Arranging with contractor and support team for site troubleshoot when customer reports network degradation. Integration Engagement: Collaborate with the integration team to facilitate site solution implementation, ensuring all technical requirements are met and integrated into mobile network systems. Procurement Materials Handling: Forecasting site materials both quarterly and yearly basis. Handling ordering from internal and 3PP supplier for new site deployment, upgrades or change request. Handling delivery arrangement of site materials to contractor at site. Senior Integration Engineer (Transmission) Ericsson Telecommunications Pte. Ltd., CD RAN Deployment, Customer: M1 Feb 2016 - Jan 2018 Project 1: M1 Phase 1C Microwave XPIC Upgrade Project 2: M1 Phase 2 SPO1410 and Microwave Software and Hardware Upgrade Project 3: M1 PTP 1588v2 Configuration Microwave Network Integration: Executed integration tasks on customer microwave networks per design specifications, ensuring seamless configuration between SPO1410 and Minilink TN equipment. ELAN Configuration Management: Oversaw end-to-end configuration of Ethernet Local Area Networks (ELAN) using Ericsson's IP Transport Network Management System (NMS) for optimal performance. Node Discovery & Management: Integrated nodes within the ServiceOn Element Manager were discovered and managed, facilitating efficient network monitoring and administration. Network Performance Monitoring: Conducted daily monitoring of network performance for newly integrated ring networks, identifying potential issues and ensuring operational efficiency. Software & Hardware Upgrades: Implemented and managed software and hardware upgrades for Minilink TN and SPO1410 systems, troubleshooting issues and providing stability reports. IP Transmission Engineer Naghsh Aval Keyfiat (NAK), BO Transmission Jan 2015 - Dec 2015 Project 1 (Configuration): ServiceOn Element Manager Project 2 (Configuration): IPT-NMS Packet Project 3 (Configuration): IPT-NMS Circuit Project 4 (Configuration): SPO1400 Project 5 (Configuration): Minilink-TN Customer Support Coordination: Provided technical assistance to the Front Office, troubleshooting customer complaints and ensuring timely and effective resolution to maintain satisfaction. Field Team Development: Supported field teams by enhancing technical competencies through training and guidance, ensuring adherence to operational standards and regulatory requirements. Cross-Department Collaboration: Coordinated with internal departments to facilitate seamless operations, ensuring efficient execution of all activities related to Operations and Maintenance (O&M). Trouble Ticket Management: Managed and followed up on vendor-assigned trouble tickets until resolution, ensuring clear communication and timely updates throughout the process. Knowledge Sharing & Documentation: Delivered training sessions on Ericsson equipment to local colleagues while developing preventive maintenance documentation for IPTNMS, ServiceOn EM, and SPO1400. Service Engineer Ericsson Resources & Competence Center Sdn. Bhd. Jul 2006 - Sep 2013 Network Installation & Configuration: Installed, configured, and optimized network equipment and systems, ensuring seamless integration with existing infrastructure and improving overall network performance. Technical Support & Troubleshooting: Provided expert technical support and troubleshooting for network-related issues, utilizing diagnostic tools and methodologies to resolve problems efficiently. System Maintenance & Upgrades: Conducted regular maintenance, upgrades, and performance assessments of network systems to ensure optimal functionality, reliability, and overall performance. Customer Training & Documentation: Developed and delivered customer training sessions on system usage and best practices while creating comprehensive documentation for processes and procedures. PROJECT EXPERIENCE Intelligent Deployment, Ericsson Global Project Management Software Ericsson – Singtel Account Jul 2024 – Feb 2025 Process and Workflow Design: Appointed as key person for project team to provide understanding on the system design. Collaborate with developer team to give feedback or comments on system flaws for future improvement. Training Coordinator: Coordinate and perform training to internal team and contractors on how to use the system for project deployment and management. Customer Support Function: Act as single point of contact or advisor towards Singtel for any challenges they found when using the system. Unsolved issue to be escalated to respective support team for further troubleshooting. Provide weekly report on system status to Singtel for monitoring purpose. Network Engineer, VHA Catalina Project (Transmission Planning) Vodafone Hutchison Australia 2011 - 2012 Link Estimation Radio Design: Contributed to the LER team by assessing capacity requirements and recommending upgrades or maintenance for microwave equipment using the Pathloss tool. SDH Mapping Support: Assisted the SDH Mapping Team during the Detailed Level Design process by supplying crucial information regarding port and resource allocation for SDH equipment. Detailed Design Documentation: Developed comprehensive Detailed Level Design documents with equipment specifics, scope of work, BOM, and LER design for TIC upgrades. Customer Support Engineer, Integration & Testing Project for SDH and DWDM Equipment Telekom Malaysia 2009 - 2011 Customer Support Solutions: Investigated and resolved Customer Support Requests from clients and Ericsson support teams, implementing effective remedies and restoration strategies successfully. Network Performance Monitoring: Monitored and analyzed customer network performance via the Network Management System, generating reports to enhance understanding and support. Maintenance & Upgrades: Executed Planned Maintenance Work (PMW) for clients, including hardware replacements and software upgrades, while integrating and testing SDH and DWDM equipment. Integration Engineer, Telekom Malaysia Network Backhaul Upgrade Telekom Malaysia 2009 - 2010 Node Integration & Testing: Delivered node integration and testing for SDH and DWDM equipment, ensuring both optimal performance and long-term reliability. Acceptance Testing & Documentation: Executed various testing types per Acceptance Test Procedures (ATP) and prepared comprehensive documentation of commissioning results for customer submission. Technical Instructor, WCDMA RAN, DWDM, Optical & Microwave Transmission, ATM Data Networks, Network Management System Training Indosat, Telekomsel, Grameen Phone, Nera Malaysia, Smart Philippines, Sure Falkland Islands, Ericsson Global Offices 2006 - 2013 Ericsson Data Networks: Certified Experience Instructor focused on Ericsson Data Networks and Broadband delivered high-quality theoretical and practical courses, achieving positive evaluations. Course Development & Management: Developed and conducted training on diverse product portfolios, including data networks, Ethernet, optical and microwave transmission, and network management systems. EDUCATION Bachelor of Computer Science (Computer System) University Technologi Malaysia (UTM) 2003 TRAINING Radio Access Networks: WCDMA Radio Access Network (2006 - 2008) Ericsson Radio Base Station and Radio Products Radio Dots System and Smallcell Ericsson Enclosures 6130, 6150, 6140, B154 Transmission Products: TtT EDA 2530 R3.3 - Genoa, Italy (2007) Ericsson Transmission Product (DWDM & SDH) Data Networking Products: Network Management System for Data Network and Broadband (2009 - 2013) Access Hub Product (2007) TtT Data Networks Product (TNX1100, ASX1000, ServiceOn Data) - Pittsburgh, USA (2007) Global System for Mobile Communications (2006) Soft Skills: Project Sales Toolbox Presenting with Impact & Purpose SPIN Sales Training TECHNICAL SKILLS Transport Network Technologies: TDM (Time Division Multiplexing), Packet (IP), Optical, Microwave Networks & Ethernet Protocols: IPv4, IPv6, IP/MPLS, MPLS-TP, BGP, Content Delivery Network (Peering, Colocation, PoP, Edge server, Caching, Load Balancing), Computer Networking, World Wide Web. Network Management Systems: Ericsson ServiceOn Element Manager, IPT-NMS (Packet and Circuit), SPO1400, Minilink TN Operating Systems: Windows, Unix (HPUX), Linux (SuSe & Ubuntu) Programming: Web Development, VBScript, Python (Undergoing learning) Microsoft Office Suite: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Planner, Microsoft Power Automate, Microsoft Power Query Software Project Management Salesforce, Ericsson Platform Build, .NET (Ericsson Intelligent Deployment) CERTIFICATION Project Management Professional (PMP) – In Progress Scrum Master Certification – Planned Q2 2025 TEMPORARY WORK EXPERIENCE Telecommunication Consultant, Trainer Freelance Oct 2013 - Dec 2014