Adrienne Nicole Conrad

Adrienne Conrad Transcription & Administration & Data Pittsburg, CA 94565- Due to medical conditions I am only open to remote positions that allow me to work from home. Authorized to work in the US for any employer Work Experience General Transcriptionist GoTranscript - Remote December 2020 to Present Transcribe general audio files according to company style guide. General Transcriptionist TranscribeMe - Antioch, CA June 2019 to December 2019 After passing an additional assessment, focused on a higher level of accuracy than the general transcription assessment, I became part of the First Draft Champions Team. Administrative Assistant KGA Business Consultants dba Gav’s Auto Service - Walnut Creek, CA July 2009 to August 2015 Assist CEO with the development, management, and operation of multiple business enterprises. ➢ Convenience Store Operations - Cashier, Inventory Management, Cash and Banking, Accounting, Process Documentation, Training ➢ Auto Repair Services - Service Consultation, Appointment Scheduling, Estimates, Parts Ordering, Small Claims Court ➢ Car Wash Sales - Up-sell, Cashier ➢ Motor Vehicle Rental & Sales - Negotiations, Sales Contracts, Rental & Finance Agreements, DMV Documentation ➢ RV Storage Operations - Rent Spaces (Customer Enrollment), Collect Rent, Maintain Records Pet Care Department Manager PetSmart - Pittsburg, CA October 2006 to March 2009 Managed a department of 8-10 associates. Education Post-secondary Career Diploma in Bookkeeping Penn Foster Career School - Remote January 2021 to Present High school diploma Pittsburg Senior High School - Pittsburg, CA September 2003 to June 2007 Skills • Cash Management (10+ years) • Scheduling (6 years) • Expense Management (7 years) • Training (8 years) • Documentation (10+ years) • Root Cause Analysis (10+ years) • Merchandising (5 years) • Microsoft Office (10+ years) • Regulatory Compliance (6 years) • Pricing (9 years) • Data Entry (10+ years) • Transcription (1 year) • Proofreading (10+ years) • Writing Skills (10+ years) • Microsoft Word (10+ years) • Pet Care (10+ years) • Auto Estimating (6 years) • Planograms (2 years) • Budgeting (6 years) • Typing (10+ years) • Customer Service (8 years) • Clerical Experience (10+ years) • English (10+ years) • Microsoft Outlook (3 years) • Windows (10+ years) • Continuous Improvement (10+ years) • Problem Resolution (10+ years) • Documentation Review (4 years) • Administrative Experience (6 years) • Market research (4 years) • Microsoft Excel (10+ years) • Word processing (10+ years) • Management (5 years) • Office experience (6 years) • Computer literacy Assessments Administrative Assistant/Receptionist — Highly Proficient October 2020 Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient Data Entry: Accuracy — Highly Proficient November 2020 Entering data quickly and accurately Full results: Highly Proficient Proofreading — Proficient October 2020 Finding and correcting errors in written texts Full results: Proficient Data Entry: Attention to Detail — Highly Proficient November 2020 Maintaining data integrity by detecting errors Full results: Highly Proficient Memorization — Proficient November 2020 Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient Written Communication — Highly Proficient November 2020 Best practices for writing, including grammar, style, clarity, and brevity Full results: Highly Proficient Following directions — Expert December 2020 Following multi-step instructions Full results: Expert Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Skills & Proficiencies • Leadership - Supervision, Scheduling, Hiring, Training, Evaluation, Motivation and Development • Accounting - Pricing, P&L, Expense Control, Loss (Shrinkage) Analysis, Cash Management • State & Local Regulatory Compliance - DMV, Bureau of Automotive Repair (BAR), Employment Development Department (EDD), Contra Costa Health Services • Computer - Microsoft Office Suite, SAP Business Solutions • Merchandising - Pricing, Setting Plan-o-gram, Use Advertising Planner • Analytical - Root Cause Analysis, Process & Procedure Documentation • Organizational - Prioritization, Multi-tasking • Sales & Customer Service - Recommend Products & Services, Satisfy Customers, Resolve Complaints & Disputes, Create Loyal Customers