Adrian Duane A. Pacag

I have been in the business process outsourcing industry for more than 8 years. During my tenure, I had a great experience as Customer Service support for luxury cruise lines and Hilton Worldwide.

I would like to highlight my 14 years’ combined experience both onshore and offshore. 

Please see the tasks that i handle on a daily basis:

·        Train and conduct refreshers for all newly embark crew in relation to safety protocols.

·        Host and DJ for guests and crew’s events, gala and other on board activities.

·        Prepares printed materials for guests and crew, cabin collateral and other printing requests from various departments. Reports any deficiencies on equipment that require immediate attention and follows up on their status. Carries out any other duties which may reasonably be requested from time to time

·        Carries out any other duties which may reasonably be requested from time to time.

·        Assigned in 500-seat western fine dining restaurant which serves breakfast, lunch & dinner daily and serves as a venue for the Captain’s Gala Dinner.

·        Reports to Vessel’s Captain, Staff Captain, Hotel Manager, Executive Chef and Outlet Manager. Coach and develop team member’s identified AFI’s.

·        Mediator between Operations team HR and Training Department.

• Coach and develop team members’ identified AFI’s.