Adrian David

Adrian N David 436 San Pedro Street. San Angelo Subdivision. Angeles City-,--‬‬‬‬ OBJECTIVE: To be able to work in a professional working environment where I could utilize and share all my skills and experience and be able to grow professionally. Job Description: Team Manager (Microsoft Xbox) General Description: A team manager is someone who provides direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goal. Team managers serve various roles in an organization. Responsibilities and Duties: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the project objectives Motivate and inspire team members Lead by setting a good example (role model) – behavior consistent with words Coach and help develop team members; help resolve dysfunctional behavior Facilitate problem solving and collaboration Strive for team consensus and win-win agreements Ensure discussions and decisions lead toward closure Maintain healthy group dynamics Intervene when necessary to aid the group in resolving issues Assure that the team members have the necessary education and training to effectively participate on the team Encourage creativity, risk-taking, and constant improvement Recognize and celebrate team and team member accomplishments and exceptional performance PERSONAL PROFILE: Dynamic, resourceful and industrious with excellent interpersonal and communication skills and a wide range knowledge of office packages such as planning and organizing acquired through extensive educational training. EDUCATIONAL BACKGROUND: Holy Angel University Angeles City (Undergraduate of Hotel and Restaurant Management S.Y: 2004 – 2006) Holy Angel University Angeles City Secondary (S.Y: 2000 – 2004) SKILLS: Excellent interpersonal and communication skills Excellent capability in working independently and as part of a team. Strong organizational skills and attention to important details. Strong analytical and problem solving skills. Strong Multi-tasking skills. WORK EXPERIENCE: Service Crew; Back Kitchen (Special Training) Mc Donalad’s, FF. Angeles City, Pampanga, Philippines March 2004 – May 2004 Guess Officer; Front House (Special Training) Spencer’s Bar and Resto Balibago City, Pampanga, Philippines May 2004 – July 2004 Sales Assistant; Wholesale Department, Home Department Puregold Price Club and Puregold Duty Free Clarkfield Pampanga and Dau, Philippines August 2004 – September 2007 Technical Support; Microsoft Zune Sutherland Global Services Clark field, Pampanga, Philippines October 2007 – February 2009 Senior Technical Leader; Microsoft XBOX Sutherland Global Services for Clark field, Pampanga, Philippines February 2009 – June 2010 Senior Technical Leader; Microsoft Zune Sutherland Global Services Clark field, Pampanga, Philippines June 2010 – August 2011 Quality Assurance; Amazon.com Sutherland Global Services Clark field, Pampanga, Philippines August 2011 – August 2012 Team Manager; Microsoft Store Sutherland Global Services Clark field, Pampanga, Philippines August 2012 – October 2017 Team Manager; Microsoft Xbox Sutherland Global Services Clark field, Pampanga, Philippines October 2017 to Present TRAININGS ATTENTED: Bureau of Food and Drugs (Special training with PDEA) City of San Fernando Bureau of Fire Protection Angeles City Leadership Training SGD Coumpound CHARACTER REFERENCE: Chrizette Macapagal Team Manager, Microsoft Store -) Maureen Siron HR Exert, Sutherland Global Services -)