Adriaan De Feijter

Adriaan de Feijter BUILDING REVENUE AND PROFIT THROUGH CUSTOMER LOYALTY AND OPERATIONAL EXCELLENCE Texas · - ·-· www.linkedin.com/in/adriaanfeijter Dynamic and results-driven executive with 15+ years of leadership in the telecommunications industry, spearheading transformational business strategies, services, sales operations, and process optimizations. Proven track record of driving €300M+ in cost savings, overseeing global sales operations of €4.5B+ in revenue, and implementing customer-centric programs that enhance business performance. Adept at strategic planning, process automation, digital transformation, and Six Sigma methodologies, delivering measurable profit growth and operational efficiencies A Career of Guiding Operational Success and Profit Growth Core Competencies • • • • • • Business Transformation & Change Management Sales & Business Operations Leadership Strategic Planning & Execution Customer Experience Program Development Digitalization & Automation for Efficiency Kaizen & Six Sigma Process Improvements Performance Management & Revenue Growth Professional Experience Senior Consultant, Business Operations & Transformation | 2024 – Present Consulting medium and small-sized businesses in operations efficiency, process automation, and change management to optimize business performance. Adriaan de Feijter BUILDING REVENUE AND PROFIT THROUGH CUSTOMER LOYALTY AND OPERATIONAL EXCELLENCE Nokia Networks | Netherlands, USA | 1998 – 2023 A Fortune 500 global telecommunications company serving 125+ customers worldwide with 100K employees. Global Director, Business Operations & Transformation | 2019 – 2023 • • • Led a global transformation program, leveraging business analytics, Kaizen, and Six Sigma techniques, achieving €300M+ annual cost savings. Directed cross-organizational execution across seven regional markets, successfully implementing transformation initiatives. Designed a unique customer operational survey program, aligning outside-in feedback from top 100 customers to enhance service delivery and customer experience. Global Director, Sales Operations | 2017 – 2018 • • • Spearheaded global services business sales operations across seven markets, supporting €4.5B+ in annual sales revenue. Developed and executed global sales strategies, optimizing sales pipeline analytics via Salesforce. Led transformation efforts that reduced pre-sales costs by €100M annually, increasing operational efficiency. Director, Sales Operations (North America) | 2015 – 2016 • • Managed €1B+ annual services revenue, overseeing a nationwide team of sales operations professionals. Developed custom Salesforce analytics, improving sales forecasting and pipeline visibility. Director, System Integration Sales (North America) | 2013 – 2014 • • Led a team of 50+ Solution Architects, generating €200M annual revenue in system integration solutions. Directed market product development, ensuring on-time and on-budget delivery. Director, Network Planning & Optimization (North America) | 2011 – 2012 • Led a team of 125 consultants and engineers, delivering €50M+ annual revenue in network planning services. Adriaan de Feijter BUILDING REVENUE AND PROFIT THROUGH CUSTOMER LOYALTY AND OPERATIONAL EXCELLENCE Additional Experience ✔ Director, Customized Operations Solutions Nokia Networks – Irving, TX ✔ Solution Consultant & Architect Nokia Networks – Irving, TX ✔ RF and Transmission Planner Nokia Networks – The Hague, Netherlands ✔ RF Planning Engineer Self-Employed – Asia ✔ System Engineer KPN Netherlands – Amsterdam, Netherlands Key Accomplishments Winner of the Nokia Global Quality Award (2014) – Recognized by the CEO & executive board for excellence in execution. Developed a Custom Network Performance Solution – Generated $50M+ revenue, later launched as a new product offering at Nokia. Education, Certifications & Languages Bachelor’s Degree, computer science, University of Amsterdam Fluent: Dutch (native), English | Professional: German | Limited: French & Spanish Interests & Activities • • • • Passionate about team leadership, motivation, and strategic problem-solving, working with diverse global teams. Former national-level chess player (Top 50 ELO ranking in the Netherlands), applying strategic thinking and decision-making in business leadership. Enthusiastic about cooking, golfing, sports, and supporting my son’s athletic activities. Proud husband, father, and dog owner, enjoying family time and outdoor adventures.