ADOLFO SOLÍS SANAHUJA
TECHNICAL SUPPORT /
DATABASE ADMINISTRATOR
CONTACT
JOB EXPERIENCE
(5O6)-84O3-668O-
ABOUT ME
Dedicated and results-driven Technical
Support and Database Administrator with a
proven track record in providing exceptional
technical assistance and optimizing database
performance, particularly in Microsoft SQL
Server environments. Offering a unique
blend of hands-on technical expertise,
problem-solving skills, and a customercentric approach, I am well-equipped to
contribute to the success of database
administration teams.
HARD SKILLS
SQL Server Databases
TSQL programming
Visual Basic .NET
Advanced Excel
Microsoft Azure Data Engineering
Power BI Desktop for Business
Intelligence
SOFT SKILLS
Communication skills
Problem Solving
Adaptability
Leadership
Emotional Intelligence
Critical thinking
Attention to detail
Customer Service Technical Support
Sykes Latin America
2005 – 2024
Addressing issues related to hardware and
software, resolving technical problems
efficiently.
Providing support in English and Spanish
through various channels, including email, chat,
and phone.
Engaging in effective communication to assist
users with troubleshooting and technical
inquiries.
SQL Server Developer
Estación de servicios La Ceiba
2018 – 2021
Developed SQL Server Databases for
Accounting Systems for small companies and
developed the respective software tools using
Visual Basic .NET programming language.
Included Shrink, backup and restore the SQL
Server database when needed.
Customer Service Technical Support
Intertec consulting
2003 – 2004
Provide customer service and technical support
for Intel software tools.
Deliver support services in English to ensure
effective communication.
Manage support interactions for Intel sites
worldwide.
EDUCATION HISTORY
Empire Data Systems (2O22 – 2O23)
SQL Server 2019 Database Administration SQL
and TSQL Programing
SQL Server 2019 Analysis Services (SSAS) /
SQL Server 2019 Integration Services (SSIS) /
SQL Server 2019 Reporting Services (SSRS) /
Microsoft Power BI
SQL Server Performance Tuning
Microsoft Azure Administration
Microsoft Azure Data Engineering
La Escuela del SQL - 2O22
Transact-SQL with SQL Server
Udemy.com (2O19 – 2O23)
Microsoft Power BI Desktop for Business
Intelligence.
Querying MS SQL Server with Transact-SQL.
SQL Server Database Administrator (DBA).
SQL Server Integration Services (SSIS) / SQL
Server Reporting Services (SSRS) / SQL Server
Analysis Services (SSAS).
Microsoft Azure Data Fundamentals.
SQL Masterclass: SQL for Data Analytics.
Software Developer Fundamentals (Using VB
.NET)
Software Developer Fundamentals (Using C#)
FundaTec Heredia (1998 – 1999)
Conversational English course
Universidad Latinoamericana de Ciencia y
Tecnología (ULACIT) (1994 – 1998)
System Engineering
Instituto de Tecnología Administrativa (ITEA) (1991
– 1992)
System Engineering
