Adolfo Solis

Dedicated and results-driven Technical Support and Database Administrator with a proven track record in providing exceptional technical assistance and optimizing database performance, particularly in Microsoft SQL Server environments. Offering a unique blend of hands-on technical expertise, problem-solving skills, and a customercentric approach, I am well-equipped to contribute to the success of database administration teams.HARD SKILLSSQL Server Databases TSQL programmingVisual Basic .NET Advanced ExcelMicrosoft Azure Data Engineering Power BI Desktop for BusinessIntelligenceSOFT SKILLSCommunication skills Problem SolvingAdaptability LeadershipEmotional Intelligence Critical thinkingAttention to detailCustomer Service Technical SupportSykes Latin America2005 – 2024Addressing issues related to hardware and software, resolving technical problems efficiently.Providing support in English and Spanish through various channels, including email, chat, and phone.Engaging in effective communication to assist users with troubleshooting and technical inquiries.SQL Server Develope