Aditya Jadon

ADITYA JADON Product Manager Phone: (- / (- Email:-LinkedIn: https://www.linkedin.com/in/adityapsj SUMMARY Strategic Product Manager with over 10 years of experience in product and project management, specializing in data-driven decisionmaking, market analysis, and remote team leadership. Proven track record of leading cross-functional teams to deliver innovative solutions and drive business growth. Expertise in Agile methodologies and managing product lifecycles from conception to launch. Technical skills: • Data Analysis & Business Analytics: SQL, Tableau, Power BI, Excel, Access, PowerPoint, Google Analytics • Project Management: JIRA, Agile, Scrum, Trello, Asana • CRM & Marketing Tools: Salesforce, SEO, Link Building • Methodologies: Six Sigma Black Belt, Agile Creative thinker, quick learner, sociable, determined, proactive, motivated, team player, punctual, effective communicator EXPERIENCE GS1 Canada, Toronto, Canada (Remote) Jun 2021-Mar 2023 Product Owner, Content Certification & Content Loading Jan 2022‒Mar 2023 • Promoted to manage dual teams, leading successful migrations and new feature releases • Awarded Fastest Rookie award (sole recipient for the year) • Collaborated with major clients (e.g., Pepsi, Walmart) to enhance product offerings • Achieved a 30% increase in user satisfaction through strategic enhancements and effective team leadership • Provided over 15 demos within the year to various stakeholders and Senior Executives including the CEO Business Analyst, Content Certification Jun 2021‒Dec 2021 • Led Agile teams to deliver key projects, including MVP launches (Machine2Machine Loading, Pharmaceutical Content Capture) and service enhancements (eComm) • Owned and refined the product backlog, defining features and releases, coordinating with the external vendors and stakeholders across multiple teams, despite a constantly changing core team • Conducted multiple demo and training sessions for stakeholders within and outside the team • Created comprehensive documentation and conducted training sessions, improving team efficiency • Participated and presented in Mid Room planning sessions providing inputs to the roadmap planning and the overall program vision o Skills demonstrated- Product Strategy, Project planning, Iteration & Program execution, Team leadership (communication, decision making, & content authority) ELECTRICAL CONTRACTORS ASSOCIAION OF ONTARIO (ECAO), Toronto, Canada (Remote) Jan 2020-Aug 2020 Strategy Consultant, Business development & Market research, Internship • Developed a strategic roadmap improving operational resilience and stakeholder engagement • Achieved a projected 20% increase in operating income through detailed market analysis and strategic planning • Presented the recommendations to a group of over 25 Senior Executives (including the Board Members) o Skills demonstrated- Strategic Planning, Market Analysis, Stakeholder Engagement JAYLOR, Toronto, Canada (Hybrid) Jun 2019-Aug 2019 Business Analyst, Business Development & Market Research • Created a business plan for market expansion in India, Pakistan, and Bangladesh, valued at over CAD 13B • Developed branding and marketing strategies to ensure successful product launch • Created PowerBI reports capturing KPI’s to provide actionable insights to the senior leadership & the sales teams to help improve retail client experience o Skills demonstrated- Business Planning, Market Research and Expansion Strategy, Branding, KPI Analysis, Project planning, Decision making, negotiation, user interface design CAPITAL ONE, Bangalore, India (Hybrid) Jun 2012‒May 2018 Product Owner, Anti-Money Laundering, Customer Survey & Information Management Jul 2015‒May 2018 • Spearheaded a re-vamp of the entire data input control process for both the Card and the Bank; reducing false alerts by 30% and saving USD 3M in NPV • Led an Agile team to automate control processes to flag cases of laundering and human trafficking, saving USD 4M through enhanced efficiency • Mentored interns to deliver a machine learning framework (negative news analysis), reducing false Suspicious Activity Reports • • Led a team of engineers & design architects to create an exhaustive reporting solution (5 web-based tools) for the Alabang call center team of over 5000 agents and managers; improving call center efficiency by 15% and saving USD 500K per annum Created dashboards for the Collections payment reporting for the Credit cards portfolio to flag the customers most vulnerable to missing payments and being delinquent; gathered the business requirements, created workflow diagrams, completed gap analysis; improving customer satisfaction score by over 15% and saving USD 1 million annually Business Analyst, Card Partnerships, Commercial Banking Jun 2012‒Jun 2015 • Spearheaded a project to standardize Touchpoint Net Promotor Score (TNPS) across all Partnership portfolios, achieving a 57% improvement and saving more than USD 1 million in annual revenue • Led a project for late fee payment reversal process for the Card Partnerships portfolio (both branded & private-label cards), improving Net Promoter Score by 45% • Created automated dashboards for Merchant & Commercial Operations (MACO), reducing manual work and saving USD 1.5M • Created the merchant onboarding forms using excel (VBA) and ensured that the payments are loaded in the primary Teradata database • Implemented a fast-track Credit Decision for the lines and loans portfolio to merge various call center agent queues resulting in 17% increase in customer satisfaction; saved USD 1 million in NPV o Skills demonstrated- Project planning, Product development, QA testing, Machine learning, Statistical & financial analysis, data & business modeling, design-thinking, UI design, Customer experience management, Data analysis & visualization, Capital Market experience, Team Leadership (decision making, time management, negotiation & conflict resolution) HONGKONG & SHANGHAI BANKING CORPORATION, Bangalore, India (Onsite) Jul 2011‒May 2012 Data Analyst, Customer Information Management • Automated data processes, reducing turnaround time by 25% • Developed reporting solutions for credit card payments and delinquencies • Developed a training module and conducted training for new hires on Dialers and shell scripting o Skills demonstrated- Data Automation (IBM Datastage & ControlM), Reporting, SQL, Shell scripting, Excel & PowerPoint EDUCATION SCHULICH SCHOOL OF BUSINESS, York University, Toronto Aug 2018-Sep 2020 Masters of Business Administration (MBA); Marketing & Strategy • GMAT – 710 / (91%) • Teamwork: Selected in Top 5 teams in Round 1 of Dean’s Cup; Won CIBC Thought Forum • Strategy Consultant, ECAO (Electrical Contractors Association of Ontario), Toronto ▪ Built a strategic roadmap for ECAO to build operational resilience & enhance stakeholder engagement • Created a Social Media Marketing plan for Pearson Canada to help them engage SM to build a community of students • Executive Team Member, Schulich LGBT+ Association, Schulich School of Business INDIAN INSTITUTE OF TECHNOLOGY, Kanpur Jul 2007‒May 2011 Bachelors in Technology: Electrical Engineering • Awards: Received CBSE Merit scholarship awarded to 350 out of 6M candidates, maintained scholastic requirements • Leadership: Elected Coordinator of Literary Society and Poetry Conference ADDITIONAL ACTIVITIES Extra-Curricular Initiatives & Hobbies • Kalaripayattu: Certified in ancient martial arts, demonstrating discipline and commitment • Street Play: Scripted a play, performed in 5 different cities, won Best Street Play in the annual cultural festivals of IIT Delhi and IIT Kanpur from 100+ national colleges and 5000+ students showcasing creativity and teamwork • Trekking: Completed the Frozen River Trek in Zanskar Valley (Himalayas) thrice; reflecting resilience and a spirit of adventure • Painting: Organized a charity auction of my painting collections in Capital One Carnival, contributing over 500 USD to Jeevarathni, an organization working for underprivileged children Community Initiatives and Environment Services • Volunteered in multiple organizations (EduSavingsWeek, Keiretsu Forum in Toronto, Canada; Jeevarathni, Whitefield Rising, 100Hands in Bangalore, India ) contributing to social and environmental causes