Adinnu Rejoice

Rejoice Onyebuchi Adinnu​ 📞 Project Manager – Digital Transformation & CRM Delivery​ - | Nigeria | Nationality:Nigerian | LinkedIn-| Professional Summary Certified and results-oriented Project Manager with 1year of hands-on experience leading enterprise-scale digital transformation initiatives, CRM implementations, and cross-functional project teams across Agile (Scrum, Kanban) and Waterfall frameworks. Proven track record in delivering high-impact solutions, optimizing workflows, and managing full project lifecycles using tools such as Jira, MS Project, and Confluence. Adept in stakeholder management, sprint planning, budget control, UAT coordination, risk mitigation (RAID), and delivering within scope, time, and cost constraints. Skilled in aligning technology with business goals to drive operational efficiency, customer success, and user adoption. Core Competencies ● Agile Project Delivery (Scrum/Kanban/SAFe) ● Waterfall Project Management (PRINCE2 style) ● Project Lifecycle Management (Initiation to Closure) ● CRM Implementation (Dynamics 365, Salesforce) ● RAID Logs & Risk Management ● Sprint Planning & Sprint Reviews ● UAT Coordination & Training Delivery ● Budgeting & Cost Control ● ​ ● ​ ● ​ ● Stakeholder Engagement & Communication​ Project Governance & Compliance​ Change Management & Adoption​ Documentation, Reporting & Knowledge Transfer Tools: Jira, Confluence, Microsoft Project, Visio, Azure DevOps, Trello, SharePoint, Excel, PowerPoint. Professional Experience Project Manager – MonieFi.com, Nigeria. Jan 2025 – Present​ Project: End-to-End CRM Implementation – Microsoft Dynamics 365 SITUATION:​ MonieFi, a fintech scale-up, sought to consolidate customer onboarding, sales operations, and service channels by deploying Dynamics 365 CRM under a hybrid delivery model (Agile + Waterfall). TASK:​ Appointed as Project Manager to drive the full project lifecycle from planning and execution to go-live and user onboarding while managing cross-functional teams, vendors, and C-suite stakeholders. ACTIONS: ● Led Agile ceremonies (daily stand-ups, backlog grooming, sprint reviews) while maintaining structured phase gate reviews under Waterfall for senior management ● Developed integrated project schedules, resource plans, risk mitigation strategies, and communication matrices ● Facilitated business requirements gathering workshops and converted them into epics, user stories, and technical documentation ● Owned and updated RAID logs; escalated blockers and managed issue resolution within SLAs​ ● Delivered UAT test plans, managed execution, and tracked user feedback to closure ● Developed training manuals and led end-user training sessions across three departments RESULTS: ● Successfully deployed Dynamics 365 CRM 2 weeks ahead of schedule ● Achieved 80% user adoption within 90 days of launch ● Improved lead-to-conversion cycle by 35% and reduced data entry workload by 50% ● Maintained project budget variance under 3% through effective resource allocation and vendor negotiation. Project Coordinator – Global Virtual Event & CRM Adoption Project​ Feb 2025 – May 2025​ Project: CRM-Driven Stakeholder Engagement for Global Virtual Event – Excelerate (Remote, UK) SITUATION:​ Excelerate, a leadership development organization, needed to plan and execute a high-impact global virtual event while leveraging CRM to manage stakeholder engagement and communications effectively. TASK:​ Supported the end-to-end coordination of the virtual event and CRM system adoption, ensuring streamlined stakeholder communication, task tracking, and data organization. ACTIONS:​ ● Collaborated with cross-functional teams to develop project schedules and task ownership using Agile boards​ ● Facilitated requirement gathering for CRM features to support event outreach, lead tracking, and participant management​ ● Created and maintained project documentation including action logs, RAID logs, and communication plans​ ● Coordinated stakeholder check-ins, user training, and UAT feedback collection​ ● Supported integration of CRM workflows to automate follow-ups and reporting RESULTS:​ ● Enabled successful virtual event delivery with over 1000+ global participants​ ● Improved team coordination and task visibility through structured workflow planning​ ● Increased stakeholder engagement by 30% via CRM-driven automated communications Education & Certifications Professional PgCert, Project Management – Digital Technology Business School, London, UK​ HND, Science Laboratory Technology – Federal Polytechnic, Oko. Certifications: ● Agile Fundamentals (Scrum & Kanban) – LinkedIn Learning ● Microsoft Project & Visio for Project Managers – LinkedIn Learning ● JIRA & Confluence Essentials – Udemy References: Available upon request.