Adinnu Rejoice

Adinnu Rejoice

$5/hr
Virtual Assistant, Customer Service Representative & Email Management and Customer Service.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Umunede, Delta State, Nigeria
Experience:
2 years
About

Experience

School Administrative Officer (NYSC)

GraceField Secondary School – Oshimili South LGA, Delta State

December 2023 – October 2024

• Managed student records, documents, and school correspondence with attention to detail.

• Scheduled meetings and coordinated appointments for staff and school management.

• Assisted in organizing school events and handled logistics and planning.

• Provided administrative support to the school principal and teaching staff.

• Responded to inquiries from parents, students, and visitors with professionalism and empathy.

• Maintained accurate data entry of student performance and attendance records.

Customer Service Representative

Joy Supplies – Garri, Oil, and Ogbonor Seeds, Delta State, Nigeria

August 2021 – December 2022

• Handled a large volume of customer inquiries, providing timely and helpful responses.

• Assisted customers with product information, availability, and order placement.

• Resolved complaints and ensured customer satisfaction through effective communication.

• Maintained organized records of transactions, orders, and customer feedback.

• Collaborated with the sales and inventory team to ensure smooth service delivery.

Skills

  1. Communication
  2. Time management
  3. Proactiveness
  4. Writing
  5. Teamwork
  6. Leadership
  7. Calendar management
  8. Organizational skills
  9. Multi tasking
  10. Appointment setting
  11. Data entry
  12. Attention to details
  13. Customer Service
  14. Hubspot
  15. Google suite
  16. Email Management
Languages
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