As a dedicated Customer Service Representative, I manage communication between clients, vendors, and internal teams to ensure smooth operations and exceptional service delivery. I handle inquiries, provide timely updates, schedule and coordinate work orders, and follow up to ensure tasks are completed to standard. My focus is on maintaining accuracy, professionalism, and clear communication at every stage of a project.
I take ownership of pending tasks, track progress, and proactively resolve issues to prevent delays. With strong attention to detail and a customer-first mindset, I work to ensure every client receives a positive and seamless experience