With over a decade of experience in client-facing roles across diverse markets including the United States, Canada, the Gulf region, and Asia, I have built a strong foundation in client relationship management, product development, and business growth strategies. Throughout my career, I have consistently focused on driving customer retention and satisfaction, ensuring that every engagement not only meets expectations but also creates long-term value.
My professional journey has included the successful launch and management of multiple products and services, particularly within the SaaS and telecommunications sectors. These initiatives have involved end-to-end responsibilities—from market research and product design to go-to-market strategy and client onboarding—resulting in scalable growth and sustainable customer engagement.
Currently, I am immersed in the multifamily housing industry, leveraging AI automation to enhance prospect nurturing and resident retention. By integrating intelligent workflows into property management systems, I aim to streamline operations while delivering a more personalized and responsive resident experience.