Adhistie Lintang Palavi

I am Adhistie Lintang Palavi, an experienced assistant and customer service professional with a strong background in administrative support, project management, email management, and research. Based in Yogyakarta, Indonesia, I thrive in roles that require technical expertise, organizational skills, and exceptional interpersonal communication.

I hold a Bachelor of Arts in English Language and Literature from Gadjah Mada University, where I graduated cum laude with a GPA of 3.64/4.0. My thesis focused on conceptual metaphors in business and economic articles, demonstrating my analytical and linguistic abilities. To further enhance my professional capabilities, I have completed a Virtual Assistant course through Remote Worker Indonesia, where I mastered tools such as Trello, Mendeley, Nitro Pro, and Wordrake.

In my professional journey, I have contributed to diverse industries, including e-learning, customer service, and international academic administration. As an Assistant and Content Developer at Terus E-Learning, I transformed outdated materials into interactive, digital-friendly formats, managed Virtual Learning Environments (VLEs), and curated engaging content for global clients. By utilizing tools like Articulate Storyline, ClickUp, and Canva, I ensured seamless user experiences.

At CATCHPLAY+, a leading movie streaming platform, I provided customer service to Singaporean and Indonesian users, handling inquiries across various channels. My responsibilities included resolving technical and functional issues, maintaining standard operating procedures, and analyzing reports to improve service quality and customer satisfaction.

During my time at the Office of International Affairs at Gadjah Mada University, I managed student exchanges, double degree programs, and international events. I coordinated communications with partner universities, handled visa documentation, and facilitated pre-departure processes for students. My experience with tools like JIRA, Confluence, and Freshdesk allowed me to streamline workflows effectively.

I bring a versatile skill set to every role, including proficiency in Adobe Creative Cloud, Slack, and Google Office tools. My strengths lie in communication, problem-solving, and meticulous organization, enabling me to manage complex projects and deliver outstanding results. 

I am passionate about driving success through creativity, adaptability, and a commitment to excellence, whether I am supporting clients, managing administrative tasks, or fostering positive customer relationships.