Adewumi Tolulope | Freelancer Resume

ADEWUMI TOLULOPE A. Email:-| Phone: - | Location: Nigeria | LinkedIn: https://www.linkedin.com/in/tolulope-adewumi-b/ PROFESSIONAL SUMMARY Resourceful and detail-oriented professional with strong experience in logistics coordination and customer service. Skilled in managing schedules, communication, and administrative workflows for both in-person and remote operations. Adept at using productivity tools to streamline processes, improve client satisfaction, and maintain efficient team performance. Seeking to contribute to a customer service or virtual assistant role where organization, multitasking, and client-focused support are key. SKILLS ● ● ● ● ● ● ● ● ● Customer Service and Communication Logistics and Dispatch Excellent, Clear Communication Administrative Assistance Proficiency in Microsoft 365 | Google Workspace | CRM Tools | Productivity Tools Scheduling & Time Management Email Management Data Entry & Reporting Team Coordination EXPERIENCE Logistics & HR Manager Gidicakes and Confectionaries — Jul 2019 - Feb 2024 - Coordinated logistics operations ensuring timely and accurate product deliveries between branches and customers. - Managed driver schedules, monitored dispatch performance, and maintained communication between customers and delivery staff. - Supported HR functions including staff welfare, attendance, and leave planning to maintain a positive work environment. - Oversaw website updates, product listings, and order processing to enhance customer experience. - Ensured compliance with local tax and regulatory requirements. Freelance/ Remote role as Website Manager Gidicakes and Confectionaries — Aug 2025 - Nov 2025 - Updated and maintained website product pages, pricing, and visuals to align with brand standards. - Processed online orders and coordinated with logistics for fulfillment. - Handled customer inquiries through digital channels, ensuring prompt and professional responses. EDUCATION Bachelor’s Degree Water Resources Management Federal University of Agriculture, Abeokuta — 2015 TECHNICAL PROFICIENCIES Google Workspace | Trello | Asana | Canva | HubSpot | Zendesk | Microsoft Office Suite | CRM Tools REFERENCES Available upon request.