Adewumi Tolulope

About Me

I am a dedicated Customer Service Representative and Virtual Assistant with a strong focus on efficiency, communication, and delivering exceptional client support. Over the years, I’ve developed a reputation for handling customer inquiries with professionalism, managing administrative tasks with precision, and ensuring smooth day-to-day operations for businesses and teams.

As a Customer Service Specialist, I excel at resolving issues quickly, maintaining a positive customer experience, and supporting CRM operations using tools like Zendesk and HubSpot. I’m skilled in live chat, email, and phone support, always aiming to provide an experience that leaves customers satisfied.

As a Virtual Assistant, I bring structure and clarity to remote workflows handling scheduling, inbox management, research, and data entry with tools such as Google Workspace, Microsoft 365, Notion, Trello, Asana, and Slack. I’m also comfortable managing e-commerce operations and CRM updates, keeping everything organized and on track.

Whether it’s supporting your clients or keeping your business processes running smoothly, I bring a proactive mindset, strong attention to detail, and a genuine commitment to helping teams succeed.