ADEOLA ADEYEMO
2, Savage street, Fagba, Lagos State. • Tel:- • Cell:- •-• www.linkedin.com/in/adeyemo-adeola-
PROFILE
I am an innovative and concise individual. Seeking an opportunity to build upon 2+ years of
administrative/customer management in an established firm. I can answer inquiries, manage
mails and calls, provide impeccable service delivery with accurate timeliness as well as relate
with clients from diverse backgrounds effectively.
WORK EXPERIENCE
Customer and Personnel Service/Admin Officer
01/2022 - 12/2023
Thames Valley International College, Shagamu , Ogun
Administrative Officer:July 2023 -Dec 2023
- Managed and supervised daily caregiving activities in the boarding house.
- Documented hostel reports and development plans to track progress and identify areas
for improvement.
- Spearheaded the creation of a budget for local and foreign books for the upcoming
session, contributing to accurate profit margin predictions.
- Managed the purchase of local and international books for the college, collaborating with
the Administrative Manager to ensure smooth operations.
- Maintained administrative records of laundry materials used in the boarding house,
ensuring efficient inventory management.
Customer Service Personnel:Jan 2022-Jun 2023
-Received and effectively handled over 50 customer calls per week with professionalism.
-Provided detailed and satisfactory answers to prospective parents' inquiries during
boarding house tours with over 90% success rate.
Farm Assistant(Administration)
06/2020 - 12/2021
Eriwe Fish Farm Village, IDIPR, Ijebu-Ode, Ogun- State
Worked closely with supervisor and manager to manage clients inventory
Stocked and recorded farm input
Assisted in planning trainings and seminars for I.T students
Handled paperwork and kept administrative records of farm produce and sales
Analysed market condition to predict sales for input order
EDUCATION
Tai Solarin University of Education Ijagun, Ogun Nigeria
Bachelor of Science (Ed) in Animal Production
2014 - 2018
SKILLS
Hard skills:
- Proficient in Excel, MS Word, PowerPoint and Email Marketing.
-Experience with communication tools such as outlook, Gmail and video conferencing
software such as zoom and Microsoft Teams.
- Knowledge of data visualisation, analysis and reporting tools such as PowerBi.
-Familiarity with Customer Relationship Tools such as zendesk and HubSpot.
Soft skills:
-Clear and articulate communication skills.
-Strong analytical reasoning abilities.
-Effective time management and multitasking skills.
-Activate and empathetic listening skills.
-Excellent prioritization & organisational skills.
-Innovative thinking & problem solving capabilities.
TRAININGS AND CERTIFICATIONS
Career Boost with PowerBi
(Exodus Experts) (2024)
Excel Formula&Functions (Beginner-Expert) (2024)
Jobberman Soft-skills Training (2022)
Chatered Manager, Nigerian Institute of Management (2022)
