With extensive experience in customer service and sales, I have developed a strong ability to build and maintain customer relationships, understand diverse client needs, and provide effective solutions that drive sales growth. My expertise includes active listening, conflict resolution, and communication skills that allow me to deliver exceptional service and ensure customer satisfaction. I excel in identifying upselling and cross-selling opportunities, consistently achieving sales targets. Additionally, my problem-solving abilities, attention to detail, and adaptability enable me to navigate complex situations and provide high-quality support. I am also proficient in CRM systems and contributing to efficient customer management and streamlined sales processes.