Adenuga Abosede Grace

I am a dedicated and result-driven Customer Service Representative with hands-on experience supporting customers, resolving issues, and managing delivery-related inquiries. I’m passionate about creating smooth customer experiences by combining strong interpersonal skills with practical technical tools.

I excel in active listening, empathy, patience , problem solving, conflict resolution, and clear communication skills. I am also skilled in using CRM systems, ticketing tools, Google workspace, live chat platforms, to handle inquiries efficiently, track customer issues, and provide timely, accurate updates.

My background in logistics support has strengthened my ability to work under pressure, manage high-volume inquiries, and maintain strong customer relationships through consistent follow-up and professionalism. I believe that great service is built on patience, transparency, and the willingness to go the extra mile.

I’m continuously improving my customer service techniques and staying updated with new tools that enhance support and workflow efficiency. I’m committed to delivering service that leaves customers satisfied, informed, and confident.

If you’re looking for a customer-centric professional who can add value to your team, collaborate on projects, or discuss opportunities, feel free to connect with me , I’m open to meaningful conversations and new roles.