I am a tech-savvy individual who's invested in continual learning and self-development.
I have 10+ years of experience supporting business owners in a fast-paced environment. I have a knack of being proactive and I pride myself on delivering exceptional customer service. I pay close attention to detail to ensure nothing slips through the cracks. I always make sure to be responsive and be able to handle any request in a timely manner.
Here are the tools I'm proficient with:
- WordPress
- Google Suite for Business
- Microsoft 365
- Xero
- Zendesk
- Tawk.to
- Woocommerce
- Adobe software (Acrobat, Photoshop, Lightroom)
- Shopify
- Oberlo
- Slack
- Trello
- Asana
- Evernote
- Audacity
- Google Ads/Analytics/Data Studio
- Dropbox
- HipChat
- Pipedrive
- LogMeIn Software (Rescue, LastPass, Join.me)
- X-Lite/Zoiper
- Ubersmith Management Suite and Billing Platform
- 1Password
- Keywords Everywhere, etc.
Here are some of the tasks I can help you with:
- Virtual Assistant – file management, calendar management, booking appointments, other ad-hoc tasks
- Writing - blog posts, articles, SEO articles
- Proofreading & Rewriting - articles, eBook
- Blog/Website Admin - plugin updates, blog posting, etc.
- Account Reconciliation Reports via Xero
- Data Entry - spreadsheets, content migration
- Research – data, keywords
- PDF Mark Up and Editing
- Social Media Management - Facebook, Twitter, Instagram, Youtube, IFTTT, Buffer, Hootsuite, etc.
- Email Support & Management - customer support & email handling, email signature
- Customer Support - B2B, order fulfillment and management, invoicing, markup suggestions, vendor management, etc.
- Video Editing - simple video editing
- Audio Editing - simple audio editing for podcasts, etc