Adelyn Torralba

Adelyn Torralba

$8/hr
Virtual Assistant | Content Editor | Email and Chat Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
39 years old
Location:
Taguig City, National Capital Region, Philippines
Experience:
10 years
About

I am a tech-savvy individual who's invested in continual learning and self-development.

I have 10+ years of experience supporting business owners in a fast-paced environment. I have a knack of being proactive and I pride myself on delivering exceptional customer service. I pay close attention to detail to ensure nothing slips through the cracks. I always make sure to be responsive and be able to handle any request in a timely manner. 

Here are the tools I'm proficient with:

  • WordPress
  • Google Suite for Business
  • Microsoft 365
  • Xero
  • Zendesk
  • Tawk.to
  • Woocommerce
  • Adobe software (Acrobat, Photoshop, Lightroom)
  • Shopify
  • Oberlo
  • Slack
  • Trello
  • Asana
  • Evernote
  • Audacity
  • Google Ads/Analytics/Data Studio
  • Dropbox
  • HipChat
  • Pipedrive
  • LogMeIn Software (Rescue, LastPass, Join.me)
  • X-Lite/Zoiper
  • Ubersmith Management Suite and Billing Platform
  • 1Password
  • Keywords Everywhere, etc.

Here are some of the tasks I can help you with:

  • Virtual Assistant – file management, calendar management, booking appointments, other ad-hoc tasks
  • Writing - blog posts, articles, SEO articles
  • Proofreading & Rewriting - articles, eBook
  • Blog/Website Admin - plugin updates, blog posting, etc.
  • Account Reconciliation Reports via Xero
  • Data Entry - spreadsheets, content migration
  • Research – data, keywords
  • PDF Mark Up and Editing
  • Social Media Management - Facebook, Twitter, Instagram, Youtube, IFTTT, Buffer, Hootsuite, etc.
  • Email Support & Management - customer support & email handling, email signature
  • Customer Support - B2B, order fulfillment and management, invoicing, markup suggestions, vendor management, etc.
  • Video Editing - simple video editing
  • Audio Editing - simple audio editing for podcasts, etc
Languages
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