Adelaida Peña Aguilar

have in-depth knowledge of the products or services they offer to be able to provide accurate and useful information to customers and resolve their queries effectively.

The ability to communicate clearly and effectively both verbally and in writing is essential to understanding customer needs and providing clear, concise responses.

schedule meetings, manage calendars and review documents.

Technical knowledge in areas such as office software, project management tools, online communication systems, email writing, among others.

optimize the company's existing resources and processes

experience in Excel, Word, email management, data entry, customer service, research, website and social media coordination, transcription, translations and event and project coordination.