Adekola Oluwatosin Adeyemi

A motivated Customer Service Professional with verified years of experience attending to customers and providing insightful product information. Leveraged market analysis to deliver tailored solutions and upsell strategically, driving revenue growth.

My strength are: Communication, Negotiation skills, Interpersonal skills, Product education, Problem solving, Time Management and Team leadership

Professional experience: Sales Rep 4 years

Achievement amongst many:

1. Implemented a customer feedback system, resulting in a 20% in customer satisfaction scores and a 15% decrease in customer complaints.
2. Demonstrated exceptional follow up techniques through phone calls and email correspondence, leading to a 20% improvement in client conversation rates.
3. Resolve customer complaints by investigating issues and marking recommendations to management, receiving 5- star reviews