Adedamola Oyewo

Adedamola Oyewo

$10/hr
Experienced in remote customer support, Live chat, multitasking and conflict resolution.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
About

I am Adedamola Oyewo, a results-driven Credit Repair Appointment Setter and customer success specialist with strong remote experience across tech, hospitality, and corporate environments. I excel at converting leads into scheduled appointments, educating clients on the credit repair process, and ensuring a seamless, human-centered experience.

At Aura by Transcorp Hotels, I managed 60–120 daily chats and emails, maintaining 92%+ customer satisfaction, meeting response time SLAs, and reducing repeat tickets by 25%. In credit repair, I consistently convert 70% of leads into clients, schedule appointments efficiently, and follow up proactively to drive engagement and successful outcomes.

I leverage Salesforce, 3CX, Ameyo, Google Workspace, Primal, Zendesk, and Askdesk to track leads, manage client interactions, and improve team efficiency. Adaptable, detail-oriented, and proactive across multiple time zones, I deliver measurable results and elevate remote operations with clarity, structure, and high-impact client engagement.

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