ADEBIYI ADENIYI JOHNSON
--LinkedIn Profile URL: www.linkedin.com/in/adeniyi-adebiyi-
PROFILE SUMMARY
Result-driven and prolific customer centered sales executive recognized for contributions to record-setting figures, customer
base expansion, and new business development. Drives strong and sustainable financial gains by leveraging corporate
potential, enhancing top-notch marketing solutions, sales development, and innovative branding strategies. Adept at handling
administrative andhuman resource matters, including correspondence handling, meeting planning, complaints resolution, and
records management.
KEY ACHIEVEMENTS
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Generated and converted from the company's CRM cold leads, 150 active and purchasing clients, and successfully
reassigned them to Account managers after creating an active account for the leads.
Secured a single deal of non-existent products in the company's products, sourced an overseas merchant for the supply
in the tone of 15million while meeting the agreed deadline.
Championed the first retail outlet merchant sales (Trade fair) outreach which sprung to the quick growth of 65% monthly
target with 50% customer engagement rate.
Created a functional model using Microsoft Excel to measure KPI (Key performing indicator)
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Increased company’s profitability by 5,000,000 naira monthly less overhead and operational cost.
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CORE COMPETENCIES
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Strategic & Tactical Planning
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FX Trader
Client and Vendor Relations
Team Building Management
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Account Management
Sales and Marketing
Forecasting and Prospecting
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Competitive Market Growth
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Administrative Support
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Data Entry
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Customer Relations Development
Digital Marketing
WORK EXPERIENCE
Senior Sales Account Manager – (FRNG Limited) Rally Trade
October 2022 – Till Date
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Closing a minimum of 50% of the monthly =N=20million sales target
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Managing client's accounts, processing deposits, withdrawals, account activation, and support.
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Monitoring and assisting junior sales account managers.
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Conversion of leads to clients and managing client expectations.
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Ensuring clients trade in the foreign exchange market and maintaining client satisfaction.
Sales Account Manager – (FRNG Limited) Rally Trade
August 2021 – October 2022
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Promoting Rally Trade’s financial products and services to clients via phone, emails and dedicated social media channels
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Contacting new leads via telephone or email on a daily basis to convert them into active clients
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Ensuring clients trade in the foreign exchange market and maintaining client satisfaction.
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Developing and maintaining good relationships with prospective and existing clients ensuring they receive the highest
level of service.
Actively follow up on queries, complaints and requests of clients via telephone or email and resolving issues in a timely
manner.
Providing general information to the clients about the company and its services or promotional offers and assisting them
to effectively manage their accounts.
Retaining existing clients and extending their lifetime value and customer satisfaction in the form of added deposits,
referral leads and increase in trading activities.
Training clients on the basics of Company’s trading systems, both onsite and offsite (via ZOOM).
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Communicating and promoting various marketing promotions to the clients through telephone and email regularly.
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Assisting Compliance with the processing of Know-Your-Client documentation.
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Sales Lead Manager – (FRNG Limited) Rally Trade
April 2021 – August 2021
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Responding to calls, qualifying, tracking inbound leads and requests.
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Nurturing prospects and disseminating qualified leads to the appropriate sales team.
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Responding to and routing inbound online chats sessions.
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Developing lists for outbound campaign management and coordinating mailing logistics.
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Managing the leads qualification, tracking, and dissemination process.
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Managing CRM/ Marketing Automation Technology.
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Maintain End-user (prospect/customer) Database.
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Managing contact information and referencing list.
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Helping to define Data Profile/ fields for leads and prospects and customers.
Climax Megatop Academy Ibadan English Tutor
August 2019 – March2021
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Designed and implemented all lesson plans for classroom purposes
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Prepared students for external exams like WAEC and JAMB
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Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and
communication
Bluemart Travels and Tours limitedcustomer service representative
May 2018 – June 2019
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Planned and managed logistics, transportation and customer service
Promptly answered customer queries, take complaints and satisfy them.
Provide up to date accurate and appropriate information to customers
Logged customers complaints and request for action.
Projected a sophisticated image to customers.
Ensured complaint resolution and prompt treatment of request.
Received customers complaint, inquires and feedback on the phone.
EDUCATION
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ME.d Language Education- University of Ibadan, Oyo State, Nigeria.
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B.A.Education (English) – Obafemi Awolowo University, Ile-ife, Nigeria.
2016
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West African Senior School Leaving Certificate – Soltabaj Royal College, Ojo Lagos.
2011
REFERENCE
To be presented on request
2021
To be presented on request
