An experienced customer support professional in chat and email support. I have a background in Biochemistry. I've attended a fellowship and interned at HackBio in genomics, and data analysis.
I currently work as a platform support specialist. I have a certificate from LinkedIn on Customer service specialist.
I'm a fast paced learner and quick to adapt to changes. I'm excited to work a customer service representative who will be able to help companies help their customers and promote a healthy relationship between them.
I also write academic papers, seminar topics and I'm great at documentation.