Ace Trekkie Acebedo

For more than 5 years now working as a Customer Service representative, I have developed an ability to politely deal with customers. My experience has taught me how to exceed each customer's expectations and to provide a fitting solution for each concern.

Duties at my previous company included answering emails for passengers who were affected by flight cancellation/delay or if they have baggage concerns at the airport. We will provide compensation if they are eligible or issue reimbursement for their expenses. I also worked at a craft retail company, online flower delivery campaign and e-commerce platform. We answer customers by email, phone or either chat.