Hi! I’m Ace, a Customer Support Specialist and Virtual Assistant with 9+ years of experience supporting eCommerce, SaaS, and service-based businesses.
I’ve handled email, chat, and phone support using tools like Zendesk, Gorgias, Shopify, Salesforce, and Intercom, helping customers with orders, refunds, account issues, and technical concerns. I’m quick to learn, easy to work with, and always focused on creating a great customer experience.
📩 Let’s work together!