Abril Obando Bermudez

 Abril Obando BILLINGUAL Tech Support, CSR and management Assistant CONTACT Managua, Nicaragua - - Communication As one of my biggest personal skills, assertive communication has been a great recognition I have received on my personal development. Leadership The contribution of a good attitude, communication, comprehension, empathy and problem solving are the most important skills I’ve learned to have a good interpersonal and professional guidance for others. REFERENCES Lic. Gioconda Alonso - - Accountant manager independent Ing. Hector Quiroz - System Manager Engineering Segundo Poveda - - Industrial Mechanic Technician Education Bellows Colleges | UCN Universidad Central de Nicaragua Psychology – 2022 – Currently UNI – Universidad Nacional de Ingenieria Basic Power BI | 2024 National Academy for Government Communicative English and Administrative Course | 2016 High School | Instituto Primero de Mayo Bachelor degree | 2010 – 2015 Elementary School | Primero de Mayo Bachelor degree | 2005 – 2009 Relevant Coursework: Psychology Student, Microsoft Office use, Data transforming, Dashboards, data modeling and data import, advocates management for attendance and metrics. Human Resources Apprentice. Experience January 2024 – October 2024 Workwiser | Temporary position for Customer Service Rep for Calls and chats | Remote February 2022 – December 2023 AutoGiants | Appt setter for high potential Customers | Outbound following calls and emails | Remote August 2019 – January 2022 Concentrix Nicaragua | Tech Support for Xbox Account and billing, Microsoft accounts support (Chats, email and calls) | Team manager support | On site location, Managua