Abir Hasan

I am a versatile and results-driven Customer Service Specialist with proven experience in managing domestic and international clients across diverse industries. Currently, I work as a Digital Support Specialist at Riseup Labs, supporting the TTI-Electronics USA campaign with a focus on client satisfaction and seamless digital support. I have also delivered top performance at Genex Infosys Limited in the Uber and Samsung processes.

My core strengths include customer service, client management, CRM, team leadership, problem-solving, and operations management. Additionally, I bring valuable skills in email marketing, content writing, and business operations. With a Bachelor’s degree in Sociology, I excel in communication, adaptability, and customer-centric problem-solving. I am fluent in Bengali and English, with conversational skills in Hindi and Urdu, enabling me to connect with diverse clients effectively.

I am passionate about continuous learning and always strive to exceed expectations while building strong, long-term client relationships.