I am a highly motivated and versatile professional with strong expertise in customer service, administration, virtual assistance, and team leadership. With several years of hands-on experience across the beauty, fashion, education, and food service industries, I bring a proven ability to manage operations, support business goals, and deliver exceptional customer experiences.
As a Manager and Supervisor at HairCentric Salon & Spa, I oversaw daily operations, hired and trained staff, maintained high service standards, and ensured smooth scheduling and inventory flow. My leadership style emphasizes accountability, teamwork, and continuous improvement. In my role at Di’Lolar Fashion House, I managed social media, improved store appearance, boosted customer satisfaction, and streamlined store workflows while maintaining brand integrity.
In the education sector, I worked as a subject tutor at Will Grace International Secondary School, where I planned and delivered engaging lessons, assessed student progress, and supported diverse learning styles. This role deepened my communication skills and strengthened my ability to adapt to different environments and learner needs.
My customer service background spans across leading organizations like IROKOTV and Inels Shopping Mall, where I handled customer inquiries, solved issues efficiently, and provided product support with professionalism and empathy.
I also bring valuable administrative and virtual assistant skills, including calendar management, data entry, digital communication, and proficiency with tools like Google Workspace, CRM systems, and project management platforms.
I am currently pursuing a degree in Business Administration and have earned professional certifications in soft skills and virtual assistance, positioning me to offer well-rounded support in both physical and remote work settings.
With a strong foundation in leadership, problem-solving, and interpersonal communication, I am passionate about helping organizations grow through efficient operations, strong customer engagement, and effective team management.