Abiodun Gbadebo

 GBADEBO ABIODUN FASILAT (B.A ED. History) No 9, Obafalabi Street, Ojodu Berger, Lagos State. Email:- - SUMMARY I am a skilled and career minded graduate with commendable interpersonal and analytical reasoning skills with a result driven personality willing to work with any reputable and visionary organization, ready to harness skills thereby contributing to the achievement of the overall objectives, growth and target of the organization as well as develop my abilities as an individual. EDUCATION Obafemi Awolowo University, Ile-Ife - Osun State.Mar. 2012 – Aug. 2016 Bachelor of Art (B. A Ed) History Undergraduate thesis: The impact of social media on students' academic activities: (Case study - Adeyemi College of Education, Ondo.) Supervisor: Mr. Abimbola Grade: Second Class Upper SKILLS Software: MS Excel and MS Word. Soft Skills: Excellent communication, leadership, team management, problem-solving capacity, flexibility, diligent and result oriented skills. WORK EXPERIENCE Customer Service Representative June 2023- till date GOPOD Strategy Limited. GOPOD Strategy Limited is a consulting firm. It is public affairs and political communication company that provides consulting services to both private and public organization as well as Strategic trainings. Responsibilities includes: Receiving and calling of clients. Sorting and proper filing of documents. Typing and updating customers' information. Making business plans and reports. Taking minutes of meetings. Adhoc Verification Officer /Customer Support Representative Jan.2023- April 2023 Opay Limited. OPay is a fintech company. It is a one-stop mobile-based platform for payments, transfers, loans, savings, and other essential services for every individual. Responsibilities includes: Sorting and proper filing of documents Typing and updating customers' information in data base Contacting customers in the upgrading of the app. Ensuring the accurate uploading of customers' documents on the app. Front Desk Supervisor: De Meros Hotel & SuitesOct.2021 – Dec. 2022 De’Meros is a unique hospitality business, it offers a complete range of hospitality services for all cadres of customers at competitive prices. From inception to completion, the hotel boasts of carefully orchestrated blend of 35 tastefully furnished rooms and suites to cater for customer needs. Responsibility includes: Managing Front Desk Officers to make sure the team meet its setting key performance indicators (KPI) Make sure all daily reports are well detailed and sent to appropriate personnel. Creating and managing team schedules. Reporting to HR and senior management. Evaluating performance and providing feedback. Managing workflow. Training new hires. Front Desk Officer De Meros Villa Apartment. Jan.2021–Sept.2021 De’Meros Villa Apartment is a subsidiary of De’Meros Hotel and Suites Responsibilities includes: Welcoming guests upon their arrival and assign rooms. Handling all incoming and outgoing calls each day. Attending to guests’ needs and complaints. Inform customers about payment methods and verify their credit card data. Register guests by collecting necessary information (like contact details and exact dates of their stay) Secretary: The Right Choice School. Jan. 2019 – Dec. 2020 Responsibilities includes: Responding to correspondence on behalf of the school. Drafting and writing of minutes during internal and parents’ meetings. Organizing and keeping of the school’s confidential and important documents and Students’ files. Procuring of school weekly and monthly supplies. Scheduling internal/parents’ meetings and conference. Preparing of school assessment and examination questions and student’s reports. History Teacher: National Youth Service Corps Feb. 2018 – Dec. 2019 Cuddle Private School, Bauchi Enforce and maintain classroom management by incorporating motivational activities, counselling, and enforcing positive actions and behaviour among the students. Graded students’ tests and examinations according to the school grading scheme. Achievement: Increased the class pass rate by 40% at the end of the session by encouraging students' notetaking exercises and coordinating assignments solutions. PROFESSIONAL TRAINING AND CERTIFICATION Professional Diploma: Nov. 2018 Chartered Institute of Customer Relationship Management VOLUNTARY/LEADERSHIP EXPERIENCE Sisters' Caretaker: Nigerian Christian Corpers' Fellowship (NCCF) Bauchi Chapter, Bauchi State. Welfare Secretary Community Development Service (Combatting Cerebrospinal Meningitis) (NYSC) Bauchi, Bauchi State. REFEREE To be provided upon request