I am a seasoned Customer Service Officer with a diploma in Customer Service and a comprehensive background spanning the financial, hospitality, and consulting sectors. My tenure at Opay has equipped me with the proficiency to engage effectively with customers within a financial environment.
Having served as a Front Desk Officer in the hospitality industry, I've finely tuned my customer engagement skills, adeptly handling inquiries both online and offline, including through calls. My journey continued in a consulting firm, where I cultivated expertise in customer service, emphasizing lead generation, project execution, and customer retention.
My key strengths encompass precise editing of work and the ability to cultivate meaningful relationships with clients. I bring a documented history of elevating customer satisfaction while contributing to the triumph of various projects. I am now poised to leverage my multifaceted skills for a remote customer service role.