abigail johnston
Apt3 125 Cascade Ave
Whitehouse Housing Scheme
Ewarton
St. Catherine --Objectives:
To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest and at the same time working on my own personal growth.
Experience-
Customer service representative, tip friendly society
Face to Face Contact with Customers
Receiving all calls made to organization and re-routing them to the relevant authorities
Telemarketing to increase the number of customers for the organization
2019 - 2021
customer service agent, ibex global
Support Customers by providing useful and helpful information
Responding to the customers questions based on the nature of the call
Resolving Customer’s complaints where applicable
Ensuring the ultimate customer satisfaction for all our clients by delivering quality service.
Education
Month Year
high school diploma, edith dalton james high school
passes in:
Biology
Clothing & Textile
English Language
Mathematics
Information Technology
nvq-j document imaging technician, nctvet (april 2019)
Certificate in Digitization Services Level 1
Skills
Customer Service Representative Training
Excellent communication and writing skills
Willing to learn and capable to work on own initiative
Ensure tasks are completed correctly and on time
Experience with Microsoft Office
Experienced in Computer Applications
A great Team Player
Self-Motivated
Activities
Football
Clothing & Textile
PR Officer – Church of God of Prophecy
Playing musical instruments (Drum/Keyboard)
reference
Available upon request.