Abigail Gregory

GREGORY ABIGAIL Sabo, Kaduna State | - |- PROFESSIONAL SUMMARY Insightful Manager with over 3 years experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-today problem-solving. SKILLS  .Team Player  Problem Solving skills  Conflict Resolution  Critical Thinking and Analytical skills  Attention to details  Proficient with Microsoft Office Suites  Interpersonal skills  Good Organizational skills  Knowledge on Emergency and Safety  Excellent written and verbal Procedures  People Management skills communication skills  Coordination and Multitasking Ability  Time and Business Management WORK HISTORY MARCH 2021-CURRENT Restaurant manager | CHICKEN REPUBLIC | Jos Road, Kaduna State  Coordinating daily restaurant management operations  Delivering superior food and beverage service and maximizing customer satisfaction  Responding efficiently and accurately to restaurant customer complaints  Deliver superior service and maximize customer satisfaction  Respond efficiently and accurately to customer complaints  Regularly review product quality and research new vendors  Organize and supervise shifts  Appraise staff performance and provide feedback to improve productivity  Estimate future needs for goods, kitchen utensils and cleaning products  Ensure compliance with sanitation and safety regulations  Manage restaurant's good image and suggest ways to improve it  Control operational costs and identify measures to cut waste  Create detailed reports on weekly, monthly and annual revenues and expenses JANUARY 2020-DECEMBER 2020 Supervisor | PIE EXPRESS (a subsidiary of Chicken Republic) | Yakubu Gowon way, Kaduna State  Monitored and trained employees  Maintained discipline among workers  Provided moral support to employees  Acted as a communication link between employees and management.  Ensured the necessary resources are available for the job-at-hand  Worked towards employees development  Planned and organized task  Defined tasks to employees  Addressed conflicts among team members JULY 2018-JUNE 2019 Geography Teacher (NYSC) | GOVERNMENT GIRLS SECONDARY | Kaduna South, Kaduna State  Also, evaluate and grade students' class work, assignments, and papers.  Compiled, administered, and graded examinations.  Initiated, facilitated, and moderated classroom discussions.  Maintained student attendance records  Prepared geography materials such as syllabi, homework assignments, and lesson notes.  Individualized lesson plans to meet academic level of each student and entire class. JANUARY 2018-JANUARY 2019 Shift Manager | CHICKEN REPUBLIC | Kaduna city, Kaduna State  Assigned tasks to staff.  Supervised staff throughout the shift.  Monitor inventory levels.  Order more inventory as needed.  Ensure that enough staff members are present for the shift.  Balance the cash register at the end of the shift.  Manage bookings.  Resolve conflict between staff members.  Receive feedback from customers and resolve any complaints. APRIL 2016-SEPTEMBER 2016 Health and Safety Intern | KADUNA REFINING AND PETROCHEMICAL COMPANY (KRPC) | Kachia Road, Kaduna State  Advised the management on safety issues as well as developing health and safety policies and procedures  Monitored and controlled safety and compliance in the organization regarding the law and organization's policy  Carried out safety inspections and internal audits and reporting to management with suggestions  Ensured preventive measures, administrative control and personal protective equipment are implemented and used  Investigated and report accidents and near misses  Record keeping of all safety events, training and drills. JULY 2015-AUGUST 2015 Skills Trainer | DIVINE DAUGHTER OF DESTINY SKILL ACQUISITION PROGRAM | Gwarinpa, Abuja  Developed training budget for liquid soap making .  Supervised and monitored students' use of tools and equipment.  Performed instructional services for Daughter of destiny skill acquisition program  Met training needs with well-organized, factual programs based on contemporary requirements.  Engaged students in practical conversations that elicited critical thinking, creativity, collaboration and communication.  Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement. EDUCATION 2017 B.Sc: Geography Nasarawa State University, Keffi,Nasarawa State 2011 SSCE Hampos College, Kaduna State CERTIFICATIONS  Health Fire and Safety certificate course. 2016 REFERENCE Available on Request