Abigail Casil

CURRICULUM VITAE ABIGAIL BUMAKIL CASIL #143 Everlasting Street GEFA Barangay Lower Q.M., Baguio City, Philippines 2600 Contact Numbers:- E-mail Address-Skype ID: abbiecasil Career Objective: I am seeking for a position that will yield professional growth and offer opportunity to increase level of responsibility contributing to the development of the organization. Work Experience: Home-based Online ESL Master Teacher A July 2016 – present 51Talk Philippines-Baguio Job Description: Teaching Chinese students and professionals to learn the English language through a One-on-one virtual classroom. Providing them guidance, instruction and support to manage the learning process and focus on students’ individual needs. Through interactive lessons, daily assessments and activities. Home-based Online Tutor January 2012 – May 2016 English Communication Tree Job Description: Help students understand and learn various academic subjects by assisting through teaching, evaluating their performance in every class, motivate through encouragement and enhance what potential they have, develop and integrate students in their learning. Chat Operator September 2012–May 2014 CarChat24 Job Description: -Helping visitors find site content and provide information. Answer basic product specification and incentive questions. Generate leads and schedule VIP appointments. Part Time Virtual Assistant (Home-Based) July 2012 – August 2013 Private Writing Company Job Description: To provides administrative, creative or technical services. Handling the same types of tasks as an office secretary or manager, but doing them from a home office, using the virtual assistant's own computer equipment, software, phone and Internet connection.  Team Leader/ Assistant IT January 2012 – July 2012GGP Contact Solution Team Leader Job Description: To ensure that the group is working efficiently and in unity motivating them so that they meet deadlines, work productively, and resolve any issues effectually. I am responsible in checking on the quality, progress and outcome of the jobs. Assistant IT Job Description: Assist IT Head and technical staff to resolve technical problems by the users/agents. Helping to install hardware, software, and peripherals; run diagnostic software; utilize mainframe and/or client server software to provide system security access; and accommodate user requests for computer hardware and software. Call Center Agent January 2010-July 2012 GGP Contact Solution Job Description: Makes inbound and outbound calls. Generate leads and schedule VIP appointments. Provides outstanding customer service to clients. Computer Rental Assistant April 2007-September 2009 FITLYG Computer Rental Maharlika Livelihood Center Baguio City Job Description: Manage and maintain internet and intranet web servers. Operate and monitor computer equipment. Work with customers to assure all practices and procedures within the government are met. Provide assistance and/or in applying, configuring, troubleshooting, and delivering electronic customer support services. Other duties may be assigned to meet business needs. Perform routine tasks to maintain computer equipment and peripherals. Student Assistant June 2004-October 2006 Registrar Office, Accounting Office and Library Sentro ng Agham Pilipino Baguio City Job Description: Helps in the administering the school as an assistant to fellow students, walk-ins who will inquire about the courses offered by the school and clerical works in the admin office, accounting office and library. Qualifications: Highly motivated, Keen interpersonal and adapting skills, Multitasking Excellent listener and communicator who effectively conveys information both verbally and in writing. Has a positive attitude and thrives under pressure Skills Computer Literate performer (Microsoft Application, Programming Language - HTML, JAVA, WEBPAGE DESIGN). Resourceful team player who excels at building, trusting relationships with customers and colleagues. Clerical works such sorting, filing, etc. Event Organizer/Assistant facilitate student learning, providing a course of study  Educational Background CollegeUniversity of Baguio June 2006 - June 2010 General Luna Road, Baguio City Bachelor of Science in Computer Science Information Technology Vocational Sentro ng Agham Pilipino (SAP) October 2003-October 2006 (Formerly PSTC-Baguio) T. Alonzo Street, Baguio City Information Technology SecondaryBaguio City Naitonal High School June 1999-March 2003 Roxas Annex Campo Sioco, Baguio City Elementary Roxas Elementary School June 1993-March 1999 Campo Sioco, Baguio City Personal Information Age:34 years old Birthdate:January 08, 1987 Birthplace:Baguio City Civil Status:Single Citizenship:Filipino Language Spoken:English, Tagalog, Ilocano, Kankanaey References Lendl Macapinlac Home-based Virtual Assistant/Freelancer Europa Condominium, Minesview, Baguio City Mobile Number: - Rose Ann Abubo Apartment Business Owner Imelda Marcos Campo Sioco, Baguio City Mobile Number: - Norman Arzadon Sitel Call Center Agent Imelda Marcos, Campo Sioco, Baguio City Mobile Number: - Eddie Datuin Operations Manager CarChat24 Upper Fairview, Ferguson Road, Baguio City Mobile Number: - Ezra B. Calubsing OFW-Draftsman Khobar, Saudi Arabia Mobile Number: -