I am currently working as a Home-Based ESL teacher for students and professionals who needs help to enhance their reading, speaking and especially their communication skills using the English language. I have worked as a Call Center Agent for an Insurance Company for 2 years where I make inbound and outbound calls that provide outstanding customer service to clients. Also became an Online Chat Operator at CarChat24 for 2 years an half where we provides live chat support services helping visitors to find site content and provide information regarding product specification such as car brands or models and incentive questions generating it into leads and schedule VIP appointments for clients.
Working in these kinds of industry enhances my sales and customer service skills. It helps me how to understand what customers/clients needs, enhances my skills and abilities and added my knowledge leading me to be one of their top performers and a potential to for both companies.