AbedAlFattah Mohd Issa Hammoud

Work Preferences (Areas of Interest) :

1- ITSM Operations: ITIL v3 Work Experience

2- Digital Transformation: Strategic Planning, PMO, BRM, and Enterprise Architecture

3- LITA: Quality and Continual Service Improvement

4- COBIT: IT Governance and Control Operations

5- IVR Systems Design and Development

6- Managing Service Level Agreement and Key Performance Indicators

7- Building the Entire CMDB before Launching the ITSM Ticketing System

8- Building the Entire Service Catalogue including Parent Services, Child Services and Service Offerings

9- Data Center Management & Operations: DCA Registered Member

10- Information Security: Confidentiality, Integrity, and Availability of Enterprise Data

11- Entrepreneurship, Digital Marketing, Work From Home, Be Your Own Boss

Personal Vision :

I believe in a teamwork job environment that encourages innovation by means of collaboration and inter-operability amongst all team-members which leads all of us to a successful career . I also believe that the hard work and devotion is the best way to promote my career development process to the right track. What one man can do, another can definitely do. The only thing that actually creates the difference is how we use our minds to innovate new ideas and co-operate with other team-members to achieve our goals and even go beyond expectations. I believe that young professionals can do alot more if they are provided with a well-oriented as well as targeted training & guidance by their mentor supervisors.

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• Data Center Alliance Resume/CV ID :  KNA85371SKP0

• Data Center Alliance Profile Home  :  http://www.data-central.org/members/?view=0&pubview=

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