Abdulraheem Shuaib Olohundare

Abdulraheem Shuaib Olohundare

$5/hr
Customer Support Specialist | Zendesk | Freshdesk | Intercom | HubSpot CRM | Email & Live Chat
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria
Experience:
3 years
About

Meet me!

I help businesses provide fast, clear, and reliable customer support.

With over 3 years of experience, I’ve worked with founders and teams to manage customer conversations, resolve issues, and keep operations running smoothly. I handle email and chat support, manage tickets, and ensure every customer receives a quick, helpful response.

I am experienced with:

  • Zendesk, Freshdesk, Intercom, HubSpot
  • Email & chat support
  • Ticket management and resolution
  • Customer onboarding and follow-ups
  • Calendar and inbox management

In my previous roles, I have:

  • Handled 50+ customer inquiries daily
  • Improved response time and customer satisfaction
  • Reduced ticket backlog through structured follow-ups

I am reliable, detail-oriented, and easy to work with. I follow instructions well and communicate clearly.

If you need someone to support your customers and keep things organized, I’m ready to help.

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