Abdulhakeem Aliyu

ABDULH AKEEM ELEOJO ALIYU SKILLS Abuja, Nigeria Customer service Time management - |- Relationship development Team management MS Office Operational improvement OBJECTIVE A motivated, ambitious, responsible and hard working young man, I am always eager to gain experience in new fields. Bringing my multi-sector experience to bare while being an active team player, my adaptability and listening skills proficiency is top-notch. I have a methodical, customer-focused approach to work and a strong drive to see things through to completion. EXPERIENCE White water contracting International 2024 - Present Customer service representative Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Ensure customer satisfaction and provide professional customer support. White Water Construction International 2023 - 2024 Administrative assistant Prepare regular reports on expenses and office budgets Maintains and update companies databases. Organize a filing system for important and confidential company documents. Answer queries by employees and clients. Schedule in-house and eternal events. 500Chow (Food-tech Company) 2023 Logistics Officer •Collaborating with other departments (order processing/customer experience) to dev transporting orders from one location to another ● Coordinating delivery schedules and routes with external dispatch companies or ind ensure that food arrive on time and without damage ● Managing order processing and supervising staff members who handle order proce ● Coordinating with government officials when needed for proper documents ● Training staff members on proper shipping techniques and procedures, as well as sa procedures regarding fragile products. ● Implementing logistics plans [allocate orders to riders (internal and external)order st upon delivery ● Managing logistics operations - tracking orders, ensure orders are delivered swiftly a ● Ensuring that working standards are attained by implementing company policies, an junior logistics staff (dispatch riders). ● Preparing reports - sales report, delivery count report, client account report (cowryw racking report. Chatdesk Team (Remote) 2023 - 2023 Customer Service Representative Responded to multiple emails. Helped sort out problems and give accurate replies to questions asked by custome Helped in placing orders and making order corrections when requested. Keeping track of orders and ensuring that they're delivered to the right address and Solid Base Schools, Kubwa, Abuja 2021 - 2022 Teaching staff member Worked using the Cambridge British curriculum Prepared tests and quizzes to determine students comprehension Modified lesson and curriculum to accommodate diverse learning by using Strategies such as peer-assisted learning and group work. Enhanced student learning by optimising a wide range of instructional approaches Hampos International College, Ungwan Rimi GRA, Kaduna State 2020 - 2021 Teaching staff member Maintained accurate and complete records for students Designed detailed learning plans for struggling students based on tests, and homew Maintained constant communication. Administered assessments to determine each student’s specific educational and s Dignity Model Schools, Ajaokuta, Kogi State 2019 - 2020 Teaching staff member Prepared tests and quizzes to determine students comprehension Modified lesson and curriculum to accommodate diverse learners by using strategi work. Enhanced student learning by optimizing a wide range of instructional approaches Chicken Republic, Ilupeju, Lagos State 2018 - 2019 Team member( Production ) Worked with a team of cooks, fryers, bakers Made products for sales and on time Kept the kitchen clean after every production Diato Hotels and suites, Lokoja, Kogi State 2013 - 2014 Waiter/Cook/F&B Supervisor Attend to customers( welcome them to the restaurant/bar and take their orders. Work hand in hand with other staff Serve and prepare order. Oversee food and beverage inventories. Manage kitchen staff. Choose a range of beverages to be served at the establishment. Ensure adherence to food safety and alcoholic beverage regulations. E D U C AT I O N Federal University Lokoja 2019 English and literary studies