Abdul Basit

Abdul Basit

$6/hr
Escalation Engineer, Data Analyst
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
30 years old
Location:
Islamabad, Islamabad, Pakistan
Experience:
2 years
Abdul Basit Escalation Engineer Seeking a responsible position in a prestigious organization enabling me to utilize my talents and experience, with a willingness to develop new skills & grow with the company. - - WORK EXPERIENCE linkedin.com/in/mr-basit github.com/mr-basit SKILLS Escalation Engineer PayActiv HMTL 03/2021 - Present, Documentation CSS SQL Mockups Git Excel Communication Responsibilities Identify frequently occurring issues & get it documented Worked with multiple teams for issue resolution of problems escalated by CSR PERSONAL PROJECTS Review escalated issues to identify trends and communicate Blood Donation System (2017) Provide recommendations for improving existing processes and procedures Mudaris | Tutor Finder (2019) Learning and staying up to date with product releases and environment changes Data Analyst PayActiv 03/2020 - 03/2021, Responsibilities Ensure all the receiving data is imported into the system correctly Monitor the data processing and make sure that all the relevant issues are monitored , reported and fixed Create and track tickets/tasks on SalesForce ERP Coordinate with multiple teams in order to get them fixed timely Campus Director Hult Prize Foundation 06/2018 - 09/2019, Responsibilities Leading a team of 30 organizers from 3 campuses of Riphah to manage all the activities of a Global Competition aiming on Business Ideas. Arranging seminars for university students to meet people from industry with business background EDUCATION BS Software Engineering Riphah International University 08/2015 - 12/2019, Intermediate GIKI College 2013 - 2015, ACHIEVEMENTS Winner Project Exibition National Electronics Olympiad'19 GIKI Asia Campus Director (2019) Hult Prize On-Compus Program LANGUAGES English Urdu Native or Bilingual Proficiency Native or Bilingual Proficiency INTERESTS Hiking Cricket Travelling E-Gaming
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