Abdelrhman Mohamed

Experienced Customer Service and Sales Representative with a background in the US Telecommunications industry. I combine professional communication skills with technical literacy to provide top-tier support for remote teams.

I specialize in handling high-volume customer interactions, technical troubleshooting, and sales. Uniquely, I bring a technical background (basics in SQL, Python, and Google Analytics), which helps me understand technical products better and troubleshoot issues faster than the average support agent.

Services I offer:

Customer Support (Email/Chat/Voice).

Technical Troubleshooting & Ticket Management.

Sales & Lead Qualification.

CRM Management & Reporting.

Customer Data Management (CRM)

Data Visualization & Reporting.