Abdelrahman Hamouda

B2B Smokes: Lead Generation Portfolio B2B Smokes is a CRM tailored for businesses in the smoking products industry. It offers a pre-filled database of smoke shops, wholesalers, and dispensaries across the U.S., helping clients save time and fast-track outreach. In addition to the CRM, B2B Smokes offers an in-house lead generation service, for which I managed the entire operation. As Head of Lead Generation, I handled every aspect of the department — from recruiting and training cold callers to crafting scripts, setting KPIs, monitoring performance, and ensuring results were documented and reported to clients. My scope included client onboarding, relationship management, and continuous optimization of outreach and follow-up efforts using tools such as Hubstaff, Google Sheets, Slack, Zoom, and Yelp. **Client Pain Point:** Most clients were overwhelmed by the logistics of hiring, training, and managing outreach teams. They needed a solution that worked out of the box — without the time sink. Tools Used: Hubstaff Slack Google Sheets Zoom Yelp Gmail In just four months, the lead generation department helped convert over 5,000 cold leads into hot prospects, sample requests, or order inquiries. This portfolio showcases a scalable, fully-managed B2B outreach solution for the smoking industry — a proven example of how systems, talent, and leadership come together to drive results.