Abdelrahman Hamouda

👋 Hi there! I’m a seasoned Cold Caller and Customer Support Specialist with over 7 years of experience helping businesses build trust, close deals, and retain loyal customers across various industries, including real estate, e-commerce, SaaS, telecom, and healthcare.

📞 Whether it’s handling high-volume cold calling campaigns, delivering exceptional email/chat/phone support, or managing inbound inquiries with empathy and efficiency, I’ve done it all. I adapt quickly and professionally to your tone, tools, and goals.

💻 I’m also proficient in leveraging AI tools and automations to streamline workflows, boost productivity, and generate faster, better results for my clients all while maintaining a human touch in every interaction.

✅ 100% Job Success Score

🏆 Top-Rated on Upwork

📊 Proven performance (Excel-based KPIs and stats available)

🛠️ Experienced with CRMs like GoHighLevel, Salesforce, Zendesk, Freshdesk, and more

🌍 Flexible with time zones and fluent in handling global clients

I can work solo or bring in a full remote team under my agency, EZ Done, built to scale your outbound, support, and back-office operations efficiently.

Let’s connect and build a relationship that's something reliable, profitable, and long-term.

📩 Message me to chat, I’m ready when you are!