Abdelhadi El B M Belhareche

Abdelhadi El B M Belhareche

$10/hr
Customer Support Specialist (English, French and Arabic)
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
26 years old
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia
Experience:
1 year
ABDELHADI EL BACHIR MONCEF BELHARECHE Recent Graduate in International Relations PROFILE Analytically minded International Relations graduate with a passion for political economy and international development. Experienced in research, data analysis, and multilingual communication (Arabic, French, English, Spanish). Proficient in academic databases and research tools. Skilled Customer Service Specialist with a proven ability to resolve issues, provide tailored solutions, and enhance customer satisfaction across various channels. Adaptable and collaborative, with a strong focus on both service excellence and continuous improvement. CONTACT -- University of Nottingham (Malaysia) Algiers, Algeria https://www.linkedin.com/in/abdel hadi-el-bachir-moncef-belhareche/ SKILLS Analysis and Research Evidence Gathering and Evaluation Adaptable to changing processes and tools Enhanced Analytical Skills Knowledge -of Regional Political and Economic Issues Detail-oriented and results-driven. Excellent Written EDUCATION . and Oral Communication Flexible with rotating shifts. LANGUAGES English (Fluent) French (Fluent) Arabic (Fluent) Spanish (Intermediate) SPORTS ACHIEVEMENTS Middle-Distance Running 2x Gold Medals (Qatar) Cross-Country Running Top 10, Cross-country 5 km - Bachelor in International Relations with Spanish Global Political Economy and International Development Comparative Political Economy in East Asia China Foreign Policy International Security International Relations of the Asia Pacific Politics and International Relations of The Middle East Southeast Asia Politics University of Nottingham (Malaysia) - Collège de Maisonneuve (Canada) - École Antoine-de-Saint-Exupéry (Canada) - Foundation in Arts and Education Diploma of Collegial Studies Diploma of Secondary Studies PROFESSIONAL EXPERIENCE Holafly (Remote) - Customer Support Specialist March 2024 - Present Thorough data collection during the space audit, with a keen focus on record accuracy. Resolved inquiries and complaints efficiently, ensuring high satisfaction. Kept updated on products and industry trends for accurate support. ARUP (MALAYSIA) - Space Audit Intern 2023 - Duration: 3 months Thorough data collection during the space audit, with a keen focus on record accuracy. Demonstrated sharp observational skills and the ability to assess specific needs of the audit. Effective collaboration within the team, proactive contribution to collective efforts, and the ability to work independently. Georgetown University (Qatar) - Intern 2015 - Duration: 1 month Intern at Georgetown University's IT division. Rapid immersion in the university IT environment. Observation and accelerated learning of key aspects of the IT department
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