I am Abdelhadi, a dedicated and adaptable professional with a strong background in customer service and a passion for continuous growth. Over the past few years, I have honed my skills in providing exceptional support to clients worldwide. Currently, I work as a Customer Support Specialist for Holafly, where I assist customers with eSIM services, ensuring seamless connectivity and resolving technical issues efficiently. My role involves using tools like Intercom to manage live chats and emails, which has significantly improved my ability to handle high-pressure situations while maintaining excellent communication standards.