Abbey Deborah Bele

Abbey Deborah Bele

$10/hr
Admin VA | Customer Service | IT Support | CRM & Helpdesk Expert
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
3 years
About

Hello,

I'm Deborah, a dedicated and skilled professional with a proven track record in delivering exceptional customer service, managing social media campaigns, and providing technical support. Seeking to leverage my expertise in virtual assisting, customer support, and IT support roles to contribute to the success of dynamic teams.

Core Competencies and Technological Skills:

Administrative: Strong organizational and time management skills, proficiency in Microsoft Office Suite, Google Workspace, project management tools, and CRM software.

Technical: Expertise in social media management, customer support, IT troubleshooting, and technical writing.

Communication: Excellent written and verbal communication skills, ability to build strong relationships with clients and colleagues.

Problem-Solving: Proven ability to identify and resolve issues efficiently, ensuring customer satisfaction.

Adaptability: Quick learner and adaptable to new technologies and work environments.

Experience:

Social Media Manager at Edge Tech Community

Successfully managed and executed social media campaigns, increasing brand awareness and engagement.

Developed and implemented content strategies to drive traffic and conversions.

Utilized social media analytics to measure campaign performance and optimize strategies.

Sales Manager at Esdra-a Fingers

Provided exceptional customer support by addressing inquiries, resolving product-related issues, and ensuring customer satisfaction.

Achieved sales targets through effective customer relationship management and upselling techniques.

Demonstrated strong problem-solving skills and ability to build rapport with customers.

As a passionate and dedicated professional, I am committed to providing high-quality support and exceeding expectations. My strong organizational skills, technical expertise, and exceptional communication abilities make me a valuable asset to any team.

I am eager to leverage my skills and experience to contribute to the success of your organization.

Connect with me to discuss how I can help your team achieve its goals.

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