Zyrien Joy S. Borgonia

ZYRIEN JOY BORGONIA --Lipa City, Batangas 4217, Philippines PROFESSIONAL SUMMARY A fresh graduate of Business Administration major in Marketing Management, who wants to expand and explore corporate industry with the learnings and experience I had. ACADEMIC BACKGROUND AMA COMPUTER COLLEGE 2017 - 2019 ACCOUNTANCY IN BUSINESS MANAGEMENT {SENIOR HIGH SCHOOL} KOLEHIYO NG LUNGSOD NG 2019 - 2023 LIPA BACHELOR DEGREE IN BUSINESS ADMINISTRATION CAREER HISTORY RETAIL CUSTOMER SERVICE REPRESENTATIVE 2021 to 2022 ALORICA INC. Alorica provide great satisfaction and excellent customer service attending needs of their customers. Retail associate helps consumers with their orders leaving great customer satisfaction. Assisting customers to track their orders and giving them options to their demands. Website Navigation Marketing products through email and social media platforms CORE SKILLS Google Docs, Zoom, Canva, Google Sheets , Loom, Data Encode Eager to explore and learn new things Strong communication skills Expert at building rapport with clients Time Management HEALTHCARE CUSTOMER 2022 to 2023 CARE ADVOCATE TTEC Ttec helps companies to make their clients and customers happy and satisfied. Healthcare associate who helps providers and professional in regards of their patients concerns and claims. Provide Assistance in checking coverage and benefits for their patients. Analyzing data's and payment process. WORK REFERENCES MARK REYES Team Lead Alorica INC. -