Zyra Ando

ZYRA ANDO General Virtual Assistant ‖Graphic Designer Experienced General Virtual Assistant with a strong background in supporting business leaders and managing end-to-end processes, from client inquiries to sales. Self-driven, adaptable, and resourceful, with proven skills in organization, communication, and delivering exceptional client satisfaction. Professional Experiences Marketing Assistant Kohlerhaus Remodeling Co. ‖ August 2024 – August 2025 ● Developed and published weekly blog posts on the company website using WordPress, enhancing online presence and audience engagement. ● Communicate effectively with home owners, contractors and interior designers for potential business partnerships ● Designed and produced marketing materials, including company portfolios, flyers, and campaign assets, to support brand visibility and growth. ● Organized and maintained renovation files and documentation with accuracy and attention to detail and proficiently​ ● Schedule post on social media and content creation​ ​ Client Care Manager/ General Admin Executive Properties Plus ‖ July 2022 – June 2024 ● Manage social media channels (e.g., Facebook, Instagram, LinkedIn) and oversee daily activities such as posting, responding to comments, and engaging with followers ● Monitor social media analytics and track key performance metrics to measure the effectiveness of campaigns and adjust strategies accordingly ● Create and curate engaging content (text, image, and video) tailored to each platform and target audience ​ ● Respond to customer inquiries and concerns in a timely and professional manner, demonstrating excellent communication skills and a customer-centric approach ● Maintain brand consistency across all social media platforms, ensuring that messaging and visuals align with brand guidelines Education ‖ Seminars and Training Attended Bachelor of Science in Mechanical Engineering, Technological University of the Philippines. Relevant Coursework: General Mathematics, Graphic Design using Autocad & Solidworks, Economics, and Marketing Management. General VA and Real Estate In-depth Training || Facebook Advertising & E-commerce by Dearly Plinky Skills ● Social media management ‖ Marketing & Branding ‖ Content creation and Engagement ● Real estate transaction and listing task ● Video editing and graphic design || Basic website Editing ● General admin task || Email and calendar management Tools and Websites Used Canva ‖ Facebook Meta Business Suite ‖ Microsoft office ‖ Calendly ‖ Follow up Speed ‖ Trello ‖ Skyslope ‖ KvCore ‖ Coffee & Contract ‖ Follow up Boss ‖ ChatGpt ‖ Ilovepdf ‖ FlexMLS ‖ DocuSign ‖ Openshot || Wordpress || Wix || Shopify